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NinjaOne VS GLPI

Compare NinjaOne VS GLPI and see what are their differences

SysAid
SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. featured
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NinjaOne logo NinjaOne

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
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GLPI logo GLPI

GLPI is the Information Resource-Manager with an additional Administration- Interface.
  • NinjaOne
    Image date //
    2024-02-01

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases including endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more.

  • GLPI Landing page
    Landing page //
    2023-10-18

NinjaOne

Website
ninjaone.com
Pricing URL
Official NinjaOne Pricing
$ Details
paid Free Trial
Release Date
-
Startup details
Country
United States
State
TX
City
Austin
Founder(s)
Sal Sferlazza,Chris Materese
Employees
1,000 - 1,999
Edit details

GLPI

Website
glpi-project.org
Pricing URL
-
$ Details
Release Date
2015 July
Edit details

NinjaOne features and specs

  • Self Service Portal
  • Audit, Analysis and Compliance
  • User Activity Monitoring
  • Software Inventory
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Bandwidth Monitoring
  • Network Diagnosis
  • Vulnerability Scanners
  • Data Loss Prevention
  • Multi-Patch Deployments
  • Unified Threat Management (UTM)
  • Ransomware Protection
  • Intrusion Detection and Prevention (IDS/IPS)
  • Endpoint Detection and Response
  • Breach Detection
  • Advanced Threat Protection

GLPI features and specs

  • Open Source
    GLPI is open-source software, making it free to use and customizable according to specific needs. This allows organizations to modify the software to better fit their processes without incurring licensing fees.
  • Comprehensive IT Asset Management
    GLPI offers extensive features for IT asset management, including inventory management, software tracking, and hardware diagnosis, which help organizations keep track of their IT resources efficiently.
  • Community Support
    Being an open-source project, GLPI benefits from a broad community of users and developers who contribute plugins, extensions, and support, offering a range of options for enhancing its functionality.
  • Ticketing System
    GLPI comes with an integrated helpdesk ticketing system that streamlines the process of handling IT issues and requests, improving user support and communication within the organization.
  • Multi-language Support
    GLPI supports multiple languages, making it accessible to a global user base and allowing teams from different regions to use the software in their preferred language.

Possible disadvantages of GLPI

  • Complex Setup
    The initial setup and configuration of GLPI can be complex and time-consuming, requiring a good understanding of IT systems, which might be challenging for organizations without dedicated IT staff.
  • Performance Issues
    GLPI can experience performance issues as the number of managed assets and users grows, potentially requiring additional resources or optimization efforts to maintain efficiency.
  • User Interface
    While functional, the user interface of GLPI is often considered not as modern or intuitive as some other IT management tools, which might reduce user satisfaction or require additional training.
  • Limited Advanced Features
    Compared to some commercial IT management solutions, GLPI might lack certain advanced features or integrations, which could limit its effectiveness for some larger or more complex organizations.
  • Dependency on Community
    Relying on community support can lead to slower development cycles or delayed resolutions of issues, especially if specific problems are not widely experienced or addressed by the community.

NinjaOne videos

+ Add

NinjaRMM Live Setup

More videos:

  • Review - NinjaRMM Tech Talk
  • Demo - NinjaOne Backup
  • Review - TechnologyAdvice: NinjaOne Review - Top Features, Pros & Cons, and Alternatives
  • Demo - NinjaOne | Spend more time on the important things
  • Review - NinjaOne RMM Review

GLPI videos

+ Add

Como Utilizar GLPI

More videos:

  • Review - Webinar: introduction to GLPI Network Cloud
  • Review - GLPI: Service Management software powered by open source.
  • Review - GLPI: inventory software at nuclear power plant in USA

Category Popularity

0-100% (relative to NinjaOne and GLPI)

NinjaOne

GLPI

Monitoring Tools
94 94%
Monitoring Tools
6% 6
IT Management
100 100%
IT Management
0% 0
IT Asset Management
0 0%
IT Asset Management
100% 100
Remote Monitoring And Management
100 100%
Remote Monitoring And Management
0% 0

Questions and Answers

As answered by people managing NinjaOne and GLPI.

How would you describe your primary audience?

NinjaOne's answer

NinjaOne customers include MSPs and internal IT organizations of all sizes.

What makes your product unique?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform tailored for IT organizations and MSPs. It offers comprehensive monitoring, management, patching and security for a diverse range of endpoints — including Windows, macOS, Linux, VMs, and SNMP — all consolidated within a singular intuitive dashboard.

Its robust automation features empower technicians to offload routine, time-intensive tasks, redirecting their attention to strategic endeavors. Designed for proactive daily management, NinjaOne boasts a user-friendly interface, ensuring a smooth set-up and operation. With complimentary unlimited onboarding, training, and support, we're committed to maximizing the ROI for our customers' NinjaOne investments.

Why should a person choose your product over its competitors?

NinjaOne's answer

NinjaOne equips MSP and IT teams with a unified hub for overseeing, patching, and supporting all their endpoints. Leveraging our integrated solution and policy-driven management, we introduce a remarkable degree of automation into standard IT workflows, enabling technicians to channel their expertise into intricate tasks and innovative problem-solving.

Tailored for the modern, distributed workforce, NinjaOne's cloud-native platform allows technicians to manage any internet-connected endpoint from any location, eliminating the need for any infrastructure. This not only trims management costs but also simplifies the process. The platform's agile and user-friendly interface further amplifies efficiency, making IT operations seamless for teams.

What's the story behind your product?

NinjaOne's answer

NinjaOne is dedicated to building top-tier, scalable, and user-friendly IT management solutions that empower MSPs and IT experts to ensure business continuity and enhance profitability. With a user experience intricately designed from inception, we aim to minimize onboarding costs and optimize automation, offering a cutting-edge, proactive IT management journey. Presently, over 13,000 MSPs and IT entities worldwide trust NinjaOne to oversee, update, and secure more than 5 million endpoints.

Which are the primary technologies used for building your product?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform. Key technologies include monitoring & alerting, patch management, software deployment, scripting & automation, remote control, backup, ticketing, documentation, next generation antivirus (NGAV) and endpoint detection and response (EDR). Additionally, NinjaOne seamlessly integrates with numerous popular solutions, further enhancing our customers' workflow efficiency.

User comments

Share your experience with using NinjaOne and GLPI. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NinjaOne and GLPI

NinjaOne Reviews

12 Best Asset Management Software For IT Teams In 2023
Why I picked NinjaOne: I like how the tool offers a complete toolkit for small IT teams and IT managers to manage, monitor, secure, and improve servers, network devices, laptops, and workstations. I think the best part of the platform is just how easy it is to use even if you have a wide variety of clients or IT to manage.
Source: thectoclub.com
10 Best RMM Software | Remote Monitoring & Management Tools 2021
NinjaRMM Pricing: NinjaRMM offers a free trial of their product. Ninja is priced on a per-device basis based on the features needed.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
NinjaRMM is an excellent RMM solution with real-time monitoring for Windows and Mac computers. NinjaRMM offers users the ability to automate patches to remote networks. The software supports over 120 applications including Java and Dropbox. Patching these popular services allows you to minimize the vulnerabilities your users face.
Source: www.comparitech.com
8 Best RMM Software and Tools
NinjaRMM’s monitoring agent can be installed on Windows and Mac computers and provides endpoint data including, processing, memory, utilization, network, logs, etc. Additionally, NinjaRMM’s automation capabilities allow managers to check the entire infrastructure, install patches, etc.
Source: www.pcwdld.com
Best helpdesk software of 2020: for ticketing and support
NinjaRMM is a cloud-based help desk solution that allows you to monitor everything in real-time. The GUI is simple and easy to use, which can make the learning curve in setting up, using, and customizing short and sweet. The developers are also proactively adding additional features, not least to increase the number of available integrations and improving the available toolkit.
Source: www.techradar.com

GLPI Reviews

Best Free Asset Tracking Software
Since it's an open source service, the occasional bug or hiccup should be expected. If you need a more reliable version of GLPI, you can pay for a warranty that ensures a “stable and predictable performance” thanks to a team of techs. While the free version tracks unlimited assets, anyone who wants the paid version with warranty and support will need to pay for a plan tier...
Source: tech.co

What are some alternatives?

When comparing NinjaOne and GLPI, you can also consider the following products

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

Snipe-IT - Managing assets with a Google doc or a shared Excel spreadsheet is more common than you think.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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