Software Alternatives, Accelerators & Startups

NinjaOne VS SuperOps.ai

Compare NinjaOne VS SuperOps.ai and see what are their differences

NinjaOne logo NinjaOne

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
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SuperOps.ai logo SuperOps.ai

Modern PSA and RMM Software for MSP's and IT Teams
  • NinjaOne
    Image date //
    2024-02-01

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases including endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more.

  • SuperOps.ai Homescreen
    Homescreen //
    2025-05-13
  • SuperOps.ai Project management
    Project management //
    2025-05-13
  • SuperOps.ai Policy Management
    Policy Management //
    2025-05-13
  • SuperOps.ai patch Management
    patch Management //
    2025-05-13
  • SuperOps.ai Network Monitoring
    Network Monitoring //
    2025-05-13
  • SuperOps.ai Invoicing
    Invoicing //
    2025-05-13
  • SuperOps.ai Event Triggers
    Event Triggers //
    2025-05-13
  • SuperOps.ai Client management
    Client management //
    2025-05-13
  • SuperOps.ai Asset Management
    Asset Management //
    2025-05-13

SuperOps is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps.com is packed with all the features that a modern MSP needs, including project management and IT documentation.

NinjaOne features and specs

  • Self Service Portal
  • Audit, Analysis and Compliance
  • User Activity Monitoring
  • Software Inventory
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Bandwidth Monitoring
  • Network Diagnosis
  • Vulnerability Scanners
  • Data Loss Prevention
  • Multi-Patch Deployments
  • Unified Threat Management (UTM)
  • Ransomware Protection
  • Intrusion Detection and Prevention (IDS/IPS)
  • Endpoint Detection and Response
  • Breach Detection
  • Advanced Threat Protection

SuperOps.ai features and specs

  • User-Friendly Interface
    SuperOps offers an intuitive and easy-to-navigate interface that can be accessed with minimal training, making it user-friendly for IT and service management teams.
  • Comprehensive ITSM Tools
    This platform provides an extensive set of IT Service Management (ITSM) tools, allowing businesses to efficiently handle IT operations and workflows in one unified environment.
  • Automation Capabilities
    SuperOps includes automation features that simplify repetitive tasks, thereby saving time and reducing the potential for human errors in processes.
  • Integration Options
    The platform offers seamless integration with various third-party tools and services, enhancing its functionality and allowing users to have a more cohesive IT ecosystem.
  • Scalability
    SuperOps can scale according to the size of the business, providing flexibility for growth and adjusting resources as necessary.

NinjaOne videos

NinjaRMM Live Setup

More videos:

  • Review - NinjaRMM Tech Talk
  • Demo - NinjaOne Backup
  • Review - TechnologyAdvice: NinjaOne Review - Top Features, Pros & Cons, and Alternatives
  • Demo - NinjaOne | Spend more time on the important things
  • Review - NinjaOne RMM Review

SuperOps.ai videos

Introducing SuperOps.ai, the new-age PSA-RMM solution for MSPs

More videos:

  • Review - Automation Overview | SuperOps.ai

Category Popularity

0-100% (relative to NinjaOne and SuperOps.ai)
Monitoring Tools
96 96%
4% 4
IT Management
91 91%
9% 9
MSP
0 0%
100% 100
Remote Monitoring And Management

Questions and Answers

As answered by people managing NinjaOne and SuperOps.ai.

How would you describe your primary audience?

NinjaOne's answer

NinjaOne customers include MSPs and internal IT organizations of all sizes.

What makes your product unique?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform tailored for IT organizations and MSPs. It offers comprehensive monitoring, management, patching and security for a diverse range of endpoints — including Windows, macOS, Linux, VMs, and SNMP — all consolidated within a singular intuitive dashboard.

Its robust automation features empower technicians to offload routine, time-intensive tasks, redirecting their attention to strategic endeavors. Designed for proactive daily management, NinjaOne boasts a user-friendly interface, ensuring a smooth set-up and operation. With complimentary unlimited onboarding, training, and support, we're committed to maximizing the ROI for our customers' NinjaOne investments.

Why should a person choose your product over its competitors?

NinjaOne's answer

NinjaOne equips MSP and IT teams with a unified hub for overseeing, patching, and supporting all their endpoints. Leveraging our integrated solution and policy-driven management, we introduce a remarkable degree of automation into standard IT workflows, enabling technicians to channel their expertise into intricate tasks and innovative problem-solving.

Tailored for the modern, distributed workforce, NinjaOne's cloud-native platform allows technicians to manage any internet-connected endpoint from any location, eliminating the need for any infrastructure. This not only trims management costs but also simplifies the process. The platform's agile and user-friendly interface further amplifies efficiency, making IT operations seamless for teams.

What's the story behind your product?

NinjaOne's answer

NinjaOne is dedicated to building top-tier, scalable, and user-friendly IT management solutions that empower MSPs and IT experts to ensure business continuity and enhance profitability. With a user experience intricately designed from inception, we aim to minimize onboarding costs and optimize automation, offering a cutting-edge, proactive IT management journey. Presently, over 13,000 MSPs and IT entities worldwide trust NinjaOne to oversee, update, and secure more than 5 million endpoints.

Which are the primary technologies used for building your product?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform. Key technologies include monitoring & alerting, patch management, software deployment, scripting & automation, remote control, backup, ticketing, documentation, next generation antivirus (NGAV) and endpoint detection and response (EDR). Additionally, NinjaOne seamlessly integrates with numerous popular solutions, further enhancing our customers' workflow efficiency.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NinjaOne and SuperOps.ai

NinjaOne Reviews

12 Best Asset Management Software For IT Teams In 2023
Why I picked NinjaOne: I like how the tool offers a complete toolkit for small IT teams and IT managers to manage, monitor, secure, and improve servers, network devices, laptops, and workstations. I think the best part of the platform is just how easy it is to use even if you have a wide variety of clients or IT to manage.
Source: thectoclub.com
10 Best RMM Software | Remote Monitoring & Management Tools 2021
NinjaRMM Pricing: NinjaRMM offers a free trial of their product. Ninja is priced on a per-device basis based on the features needed.
12 Best RMM Software and Tools for 2021
NinjaRMM is an excellent RMM solution with real-time monitoring for Windows and Mac computers. NinjaRMM offers users the ability to automate patches to remote networks. The software supports over 120 applications including Java and Dropbox. Patching these popular services allows you to minimize the vulnerabilities your users face.
8 Best RMM Software and Tools
NinjaRMM’s monitoring agent can be installed on Windows and Mac computers and provides endpoint data including, processing, memory, utilization, network, logs, etc. Additionally, NinjaRMM’s automation capabilities allow managers to check the entire infrastructure, install patches, etc.
Source: www.pcwdld.com
Best helpdesk software of 2020: for ticketing and support
NinjaRMM is a cloud-based help desk solution that allows you to monitor everything in real-time. The GUI is simple and easy to use, which can make the learning curve in setting up, using, and customizing short and sweet. The developers are also proactively adding additional features, not least to increase the number of available integrations and improving the available toolkit.

SuperOps.ai Reviews

We have no reviews of SuperOps.ai yet.
Be the first one to post

Social recommendations and mentions

Based on our record, SuperOps.ai seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NinjaOne mentions (0)

We have not tracked any mentions of NinjaOne yet. Tracking of NinjaOne recommendations started around Mar 2021.

SuperOps.ai mentions (2)

  • RMM
    Chris from SuperOps.ai here. I would definitely suggest you to have a look at SuperOPs PSA&RMM platform as you are looking an affordable and modern solution to kick start your business. We do also have special offers for the start up. So feel free to take a free demo with us today!. Source: over 3 years ago
  • Looking for something to pair with Connectwise Control (Screen connect)
    Bluetrait.io might be something to look into (Free for the first 50 endpoints as well). I had it set up for Screen Connect integration as an initial agent task after first install. superops.ai also has Screen Connect integration. Source: over 3 years ago

What are some alternatives?

When comparing NinjaOne and SuperOps.ai, you can also consider the following products

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Datto - Datto protects essential business data for tens of thousands of the world's fastest growing companies, delivering uninterrupted access to data on site, in transit, and in the cloud.