nnn Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | about 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

nnn mentions (75)

• Directory navigation on Helix

  If you want a file full browser experience choose nnn: https://github.com/jarun/nnn . If you have a desktop file for Helix you can use the Gnome Files program to make all your programming language files open in Helix. Source: 7 months ago

• Antonmedv/walk: Terminal file manager

  Nnn [1] seems like a more advanced tool (directory management, copying, renaming, packing/unpacking) and pluggable. [1] https://github.com/jarun/nnn. - Source: Hacker News / 11 months ago

• Terminal file manager nnn v4.8 released

  In case you haven't come across nnn earlier, it is a tiny full-featured terminal file manager written for performance and productivity - https://github.com/jarun/nnn. Source: about 1 year ago

• Best way to create a new file from within helix?

  Another option is to create a file in the command line, but quitting from the editor can be a bit of a hassle. So, what we can do is split the screen with tmux or zellij. Use a file manager if you prefer visual. Personally use nnn. Source: over 1 year ago

• I wrote a super minimal, fast file manager in BASH v5+. Looking for testers/contributors

  I used your program for a little bit and it is a very nice effort. Although I would like to ask you, why not use nnn as a file manager which is insanely fast and has several functionalities as well. I am hoping you are aware of the project. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago