Software Alternatives, Accelerators & Startups

Nolt VS osTicket

Compare Nolt VS osTicket and see what are their differences

Nolt logo Nolt

A fast & beautiful way to collect user feedback

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • Nolt Landing page
    Landing page //
    2019-03-24

$25 / month

  • osTicket Landing page
    Landing page //
    2023-04-21

Nolt videos

Give Your Community A Vote And A Voice With Nolt (Onboaring and Review)

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to Nolt and osTicket)
Customer Feedback
100 100%
0% 0
Customer Support
0 0%
100% 100
User Feedback
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Nolt and osTicket. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Nolt and osTicket

Nolt Reviews

30+ Customer Feedback Tools comparison
Some tools are perfected and focused on a specific use-case (ie Canny, Nolt, FeatureUpvote) while others are feature-rich for general purpose (ie ClearFlask, UserVoice). If you cannot find the right tool, customize one to fit your needs.
Source: clearflask.com

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket should be more popular than Nolt. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nolt mentions (7)

  • Rust future
    Seems like nolt.io and rust feedback is privated at the moment, must have had ppl bombing it after the update. Source: 12 months ago
  • So I just built an Upvote board application inspired by 50hacks
    - Employee feedback board - a place where bigger companies can head their employees and their problems (https://nolt.io/ for employees and companies). Source: almost 2 years ago
  • stop getting pissed at losing
    Well it is one of the better early tier monuments, what other reason would they have for making it easier? It has always worked properly and fine. Also there was a MASSIVE uproar from the community because of it, if it wasnt just for the noobs they would have left it. https://rust.nolt.io/ had practically nothing but complaints from players on it for weeks, to this day I still occasionally see it. Not to mention... Source: about 2 years ago
  • Bigscreen roadmap, most voted ideas, user suggestions?
    If anyone at bigscreen reading this then please make a http://feedback.bigscreenvr.com/ page and use Nolt · Feedback boards your users will love or something like this or make a custom one, so anyone can see your roadmap and give suggestion and vote ideas. It will also help you to know what users want and you will also get lot of free ideas. Source: over 2 years ago
  • If you could create a bedwars kit, what would it be?
    I actually did make a kit idea once and put it on the nolt.io page let me get it rq. Source: over 2 years ago
View more

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 10 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 12 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

What are some alternatives?

When comparing Nolt and osTicket, you can also consider the following products

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upvoty - User feedback in 1 simple overview 🔥

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!