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Twixor - Customer communications made interactive and dynamic!
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
indemandly - Live chat 2.0: Customer messaging that converts
Zoho Desk - Industry's first context-aware Helpdesk Software
Customer.io - We make it easy to send emails triggered by user behavior. Build, measure and improve your emails to activate and retain users
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.