Software Alternatives, Accelerators & Startups

Olark VS Premium.Chat

Compare Olark VS Premium.Chat and see what are their differences

Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Premium.Chat logo Premium.Chat

Turning Live Chat into a Profitable Revenue Stream
  • Olark Landing page
    Landing page //
    2023-07-05
  • Premium.Chat Landing page
    Landing page //
    2019-07-23

Instantly Turn Live Chat into a Profitable New Revenue Stream for your Website and Social Media with Pay Per Minute Billing.

Our innovative billing solution is used by Advisors, Coaches, Consultants, Experts, Counselors, Psychics, Tech Support Specialists, Social Media Influencers, Creators, and any individual or business wanting to earn money offering Premium Chat.

Premium.Chat

Pricing URL
-
$ Details
free
Platforms
Browser Windows iOS Android Mac OSX PHP JavaScript

Olark features and specs

  • User-Friendly Interface
    Olark features an intuitive and straightforward interface that makes it easy for users to set up and navigate, requiring minimal training.
  • Customizable Chat Widget
    The platform allows for extensive customization of the chat widget, enabling businesses to tailor its appearance to match their brand seamlessly.
  • Real-Time Monitoring
    Olark provides real-time monitoring capabilities, which allows businesses to track visitor behavior and initiate conversations proactively.
  • Integration with Other Tools
    Olark integrates smoothly with various customer relationship management (CRM) systems, help desks, and email marketing tools, enhancing its functionality.
  • Automated Greetings
    The platform can send automated messages to website visitors, making customer engagement more efficient and personalized.

Possible disadvantages of Olark

  • Limited Features on Basic Plan
    The entry-level plan offers limited features, which may not be sufficient for larger businesses or those with advanced needs.
  • Cost
    For small businesses or startups, the pricing of higher-tier plans might be relatively expensive compared to other chat solutions.
  • Limited Reporting Options
    Olark’s reporting and analytics capabilities are not as comprehensive as those offered by some competitors, potentially limiting insights.
  • Mobile App Limitations
    The mobile app for Olark is not as robust or feature-rich as its desktop counterpart, which could be a drawback for teams needing full mobile functionality.
  • Dependence on Internet Connection
    Since Olark is a web-based chat solution, its performance is highly dependent on the quality of the internet connection, which can be problematic in areas with unstable connectivity.

Premium.Chat features and specs

  • Ease of Use
    Premium.Chat offers a user-friendly interface that allows both providers and clients to easily navigate the platform and access the services without technical difficulties.
  • Flexible Pricing
    The platform enables service providers to set their own rates and charge by the minute or session, giving them control over their earnings and flexibility to cater to different client needs.
  • Integrated Payment System
    Premium.Chat has a built-in payment processing system that handles transactions securely, ensuring providers are paid for their services promptly and reducing the need for third-party payment solutions.
  • Global Reach
    The platform supports clients and service providers from different parts of the world, expanding the potential audience for providers and making it accessible to a diverse range of users.

Possible disadvantages of Premium.Chat

  • Platform Fees
    Premium.Chat charges a commission on the earnings of service providers, which might reduce their overall income compared to using alternative methods of offering paid chat services.
  • Limited Branding Opportunities
    Providers may have limited options to customize their profiles and services to match their personal or business brand, as opposed to having a self-hosted solution.
  • Dependence on Platform Stability
    Providers are reliant on Premium.Chat's technical infrastructure and support, so any platform downtime or technical issues could impact their ability to deliver services and earn income.
  • Competition
    Due to the open nature of the platform, service providers might face significant competition from other users offering similar services, which can affect visibility and client acquisition.

Olark videos

Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

Premium.Chat videos

No Premium.Chat videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Olark and Premium.Chat)
Customer Support
93 93%
7% 7
Live Chat
86 86%
14% 14
Help Desk
90 90%
10% 10
Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Olark and Premium.Chat

Olark Reviews

9 Best Tidio Alternatives Compared
Olark is Tidio’s competitor because of its customizable live chat tools, which allow businesses to interact with visitors, track conversations, and gather customer insights through chat transcripts and analytics. Olark targets small to medium-sized businesses looking to enhance customer service and increase conversions through direct communication.
Source: www.tidio.com
9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

Premium.Chat Reviews

We have no reviews of Premium.Chat yet.
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Social recommendations and mentions

Based on our record, Premium.Chat should be more popular than Olark. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 2 years ago

Premium.Chat mentions (4)

  • Best Place For Video Calls
    XSite Bunny https://app.xsitebunny.com has video-calls inbuilt and an video and/or audio alternative is https://premium.chat. Source: almost 2 years ago
  • Falling in love
    If you're entering a relationship as a paypig, you do have to understand that under findom the basis is that you are sending your Domme money without ANY expectations in return. If you have expectations, you may actually be more into pay2play femdom, a mix of the two, or find more enjoyment and reward in doing something like private shows with a camgirl, or chatting with your findom on a platform such as... Source: almost 2 years ago
  • Insane amount to pay for a video call... Right?
    You can also use a service such as premium.chat, which allows you to set up video calls, text chats, etc at a per minute or flat-rate price. This is the kind of stuff they cater to, so pretty legit as far as ensuring payment comes through, can't be charged back, etc. Source: almost 2 years ago
  • Paid Messenger/Video Consulting/ Pay-Get Paid ERC20
    Any advice here is greatly appreciated. I'm an Angular Developer/ Sub-Contractor in my younger years, currently working as a business development consultant for various companies. I often use https://premium.chat/ for consulting calls with clients. Due to the taxes involved and the fee's, I'd like to bring on some web3 experts to develop a similar service for crypto messaging. Source: almost 3 years ago

What are some alternatives?

When comparing Olark and Premium.Chat, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SnapEngage - SnapEngage live chat helps you to sell better and help your customer more effectively with both live chat and screen captures.

LivePerson - Delivering revenue, loyalty & engagement for brands using Conversational AI.

Crisp Chat - Multi-channel customer support software