With Olvy's powerful release note tool, announce new features with beautiful and effective in-app widgets and standalone pages, and see your release feedback turn into insights.
Some of the main features of Olvy are listed below:
In-App Widget - Install directly in-app. Personalize to match your UI. No code required. Get your users’ attention by magically engaging your visitors with eye-catching in-app notification widgets.
Standalone Page - Public product changelog with custom domain and SEO All your releases in one place! Make it easy for your users to browse your past feature updates at their own leisure by hosting them on a dedicated site.
User Feedback - Sentiment Analysis on your user comments See what your users really think about your latest updates with feedback from reactions and comments on releases. You can analyze the results of your releases with Olvy's unique sentiment analysis feature, where you can get a quick understanding of whether the user feedback is positive or negative.
Olvy Dashboard - Forge the path ahead by understanding how your features are performing A powerful dashboard that completes the journey of your feature that starts from the release and ends at the analysis of how it performed, powered by our unique sentiment analysis technology.
With countless other wonderful things in the shop, you make your product team’s life easier with Olvy.
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Olvy. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Know more about it here: Https://olvy.co/. Source: about 1 year ago
For couple of months we have been working on this product called https://olvy.co/. Source: over 1 year ago
Olvy (https://olvy.co) started as a Changelog and a Release Notes tool, used by some great companies. Source: almost 2 years ago
Olvy.co looks like a beginner made it since the pictures are all a blurry mess for 3sec WHILE IN VIEW. Source: about 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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