Omnipresence CRM's answer

Omnipresence CRM (Customer Relationship Management) stands out in the market for several reasons that contribute to its uniqueness. It's a next-generation Life Sciences solution built on Dynamics 365 and Copilot. It eliminates multiple platforms and licensing fees.

Offers the Freedom to choose data sources. You can select, integrate, and analyze data from various sources, both internal and external.

Industry-Specific Focus: Omnipresence CRM is often tailored for life sciences. This enables it to offer features and workflows that are directly aligned with the unique challenges and needs of these sectors.

Advanced Analytics and AI Integration: The platform often incorporates advanced analytics and artificial intelligence. This integration can provide more insightful customer data analysis, predictive analytics, and personalized customer engagement strategies.

360-Degree Customer View: Omnipresence CRM aims to provide a comprehensive, 360-degree view of the customer. This means integrating data from various touchpoints to offer a holistic view of the customer journey, which is crucial for personalized engagement and understanding customer needs.

Multichannel Engagement: The CRM supports multichannel engagement strategies, allowing businesses to interact with customers across various platforms such as social media, email, and direct communication. This capability is essential for modern businesses that need to reach their customers where they are.

Regulatory Compliance Features: Given its focus on industries like healthcare and life sciences, Omnipresence CRM often includes features that help organizations comply with industry-specific regulations, such as HIPAA in healthcare or GDPR for data protection.

Integration Capabilities: It usually offers strong integration capabilities with other business systems and software. This allows for seamless data flow and process integration across different business functions.

Customization and Scalability: The CRM is often praised for its customization options, allowing businesses to tailor the software to their specific needs. Additionally, its scalability means it can grow with the business, accommodating increasing data and more complex processes.

User-Friendly Interface: Despite its advanced features, Omnipresence CRM is designed to be user-friendly, making it easier for employees across different levels of tech-savviness to adapt and use the system effectively.

These features make Omnipresence CRM a robust choice for businesses, particularly in sectors where detailed customer data and compliance with regulations are crucial

Omnipresence CRM's answer

Our audience is Life Sciences. Pharmaceutical, Medical Device, Biotech, Consumer Goods, Nutriceutical.

Omnipresence CRM's answer

We're built on Microsoft products and applications.

Omnipresence CRM's answer

-Veeva Systems -Salesforce

Omnipresence CRM's answer

One AI-driven solution encompassing all platforms at one licensing fee including Commercial, Medical, Content Management, Customer Insights, Service, Field, Marketing, and more. We offer the Freedom to choose data sources. You can select, integrate, and analyze data from various sources, both internal and external. Along with built-in Microsoft functionality like Copilot, and Fabric, that truly makes us the next-generation life sciences platform with next-best action and recommendations.

-Focus is LIfe Sciences - period -No need to customize when it's delivered ready to rock -Single licensing fee model -Multitenant architecture -Generative AI across the platform -Omnichannel capabilities for hyper-personalization -Customer 360 for a unified global view -Advanced insights and reporting to make data-driven decisions -Network of SI's -The list is endless. ⬇️

And we're backed and supported by Microsoft as their preferred Life Sciences vendor.

Omnipresence CRM's answer

Omnipresence the solution was born out of a strategic alliance between Indegene and Microsoft in 2017.