Software Alternatives, Accelerators & Startups

Onde VS Intercom

Compare Onde VS Intercom and see what are their differences

Onde logo Onde

Onde is a SaaS platform for managing ride-hailing businesses.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Onde Landing page
    Landing page //
    2023-10-10

Onde is a set of ride-hailing white-label mobile Customer and Driver apps, and web apps for new and growing ride-hailing services.

Onde's platform supports your business growth by not charging for additional drivers or trips and being able to handle millions of orders simultaneously. A smart order distribution algorithm ensures reduced idle time for drivers and allows companies to cover more orders with fewer drivers. Multiple payment gateways, both web and mobile booking options, public API, and advanced built-in performance analytics are included.

With a monthly subscription, you get regular updates for both Android and iOS apps, exceptional stability with 99.98% system uptime — among the highest in the taxi software industry — and access to a global community of taxi leaders. Every package includes ASO upon activation, with premium packages also featuring promotional services in app stores.

Try Onde for free with its demo version to explore all its features at no risk: https://onde.app/sign-up

  • Intercom Landing page
    Landing page //
    2023-07-05

Onde

Website
onde.app
$ Details
freemium
Platforms
Android iOS
Release Date
2011 July
Startup details
Country
Estonia
City
Tallinn
Employees
100 - 249

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Onde videos

Introduction to Onde

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Onde and Intercom)
Taxi
100 100%
0% 0
Customer Support
0 0%
100% 100
Ride Sharing
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing Onde and Intercom.

Why should a person choose your product over its competitors?

Onde's answer

You should choose Onde if..

You are…

A ride-hailing or taxi company looking for a ready-made white-label solution.

You need…

A solution that is scalable, flexible, has all the features necessary for a ride-hailing business and updated and maintained every month for free.

You’d like to have…

A solution that’s launched & optimized on app stores for you

A free trial to see how the solution works

A partner with expertise in the ride-hailing industry that is invested in your success

What makes your product unique?

Onde's answer

Onde is the ultimate all-in-one solution for ride-hailing and taxi companies, offering a seamless, scalable, and user-friendly platform.

Our cutting-edge technology integrates real-time tracking, automated dispatch, and advanced analytics to streamline operations. With customizable solutions tailored to your unique needs, Onde grows with your business.

We provide continuous support and actionable insights to drive success, backed by a proven track record of improved efficiency and customer satisfaction.

Choose Onde as your dedicated technology partner and experience excellence in ride-hailing and taxi solutions.

What's the story behind your product?

Onde's answer

Onde empowers entrepreneurs who take action to improve their communities. Our partners use existing technology to grow their businesses and become market leaders. We build a global community of local mobility startups, valuing their contributions to regional development. Onde inspires and supports these entrepreneurs to challenge big mobility companies. We turn their business ideas into reality with our tech and marketing support.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Onde and Intercom

Onde Reviews

We have no reviews of Onde yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Onde. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Onde mentions (1)

  • Why Lyft Is Eating Uber’s Dust
    Actually no, there are companies [1] that sell whole ride-hailing infra, apps etc. Customers just customize them (logos/phones) and have their own Uber. [1] https://onde.app. - Source: Hacker News / almost 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing Onde and Intercom, you can also consider the following products

TaxiMobility - A world class taxi dispatch software/system to manage & automate dispatch operations. Get most advanced white label android & ios apps for your taxi business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UnicoTaxi - Grow your taxi business with automated taxi dispatch system. A white labelled Taxi Dispatch Software. Try free for 15 days. No credit card required.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ZervX - Engineered for Mobility Excellence

Drift - A messaging app that helps you grow your business.