Software Alternatives, Accelerators & Startups

Open Loyalty VS Delighted

Compare Open Loyalty VS Delighted and see what are their differences

Open Loyalty logo Open Loyalty

100% customizable loyalty platform with ready to-use-features gamification and loyalty features. Available in Open Source and Enterprise edition.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Open Loyalty Landing page
    Landing page //
    2023-03-26

Open Loyalty is loyalty software for developing dedicated loyalty applications, prepared for large-scale projects, proven by partners. It is a technological stack for all kinds of loyalty applications. Created by developers for developers.

With Open Loyalty you can build applications like: loyalty modules for eCommerce, full loyalty programs for off-line and on-line, motivational programs for sales department or customer care programs with mobile app. The variety applications depends on your imagination.

As a customer you will get new additional loyalty and gamification features in eCommerce which we call the eCommerce Cockpit. Customers can also access loyalty programs through the web service on a subdomain where they can interact with the whole loyalty program - we call this web service Client Cockpit. Everything is fully customizable in design.

On the other hand administrators can manage and monitor every piece of the loyalty program with a dashboard which we call Admin Cockpit. Merchants in off-line stores can use POS Cockpit - a mobile friendly web application thanks to which they can register customers and match customer with transactions.

  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Open Loyalty features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Open Loyalty videos

Open Loyalty - Quick Product Tour

More videos:

  • Review - Open Loyalty product tour

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Open Loyalty and Delighted)
Loyalty Marketing
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Customer Loyalty Program
100 100%
0% 0
Surveys
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Open Loyalty and Delighted

Open Loyalty Reviews

Best Loyalty Software for 2024 [Industry Guide] - Loyalty & Reward Co
Open Loyalty was founded and is based in Poland and is an API-first loyalty program software platform with a headless approach, with an extremely flexible solution. Key clients include US Soccer and Equiva.

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Open Loyalty mentions (0)

We have not tracked any mentions of Open Loyalty yet. Tracking of Open Loyalty recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Open Loyalty and Delighted, you can also consider the following products

LoyaltyLion - LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Antavo - Antavo is a contest app platform to grow and engage your audience. Viral contests, sweepstakes and giveaways to mobile, web and social.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Propello - Grow Revenue, Reduce Customer Churn, Retain Customers. Reward-driven customer loyalty & retention programmes, partner marketing platform and referral programmes

Survicate - Collect feedback on your website and find out more about your visitors.