Open Loyalty is loyalty software for developing dedicated loyalty applications, prepared for large-scale projects, proven by partners. It is a technological stack for all kinds of loyalty applications. Created by developers for developers.
With Open Loyalty you can build applications like: loyalty modules for eCommerce, full loyalty programs for off-line and on-line, motivational programs for sales department or customer care programs with mobile app. The variety applications depends on your imagination.
As a customer you will get new additional loyalty and gamification features in eCommerce which we call the eCommerce Cockpit. Customers can also access loyalty programs through the web service on a subdomain where they can interact with the whole loyalty program - we call this web service Client Cockpit. Everything is fully customizable in design.
On the other hand administrators can manage and monitor every piece of the loyalty program with a dashboard which we call Admin Cockpit. Merchants in off-line stores can use POS Cockpit - a mobile friendly web application thanks to which they can register customers and match customer with transactions.
Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.
No code required.
No features have been listed yet.
Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago
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