Software Alternatives, Accelerators & Startups

OpenAI VS Intercom

Compare OpenAI VS Intercom and see what are their differences

OpenAI logo OpenAI

GPT-3 access without the wait

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • OpenAI Landing page
    Landing page //
    2023-07-29
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

OpenAI videos

OpenAI GPT-3 - Good At Almost Everything! 🤖

More videos:

  • Review - I Just Got Access to OpenAI Beta – Here's what happened
  • Review - OpenAI codes my website in 152 WORDS! First look at OpenAI Codex

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to OpenAI and Intercom)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
AI
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OpenAI and Intercom

OpenAI Reviews

Top 31 ChatGPT alternatives that will blow your mind in 2023 (Free & Paid)
OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit organization OpenAI Nonprofit. OpenAI is driven by the goal of advancing digital intelligence in the way that is most likely to benefit humanity as a whole, unconstrained by a need to generate a financial return. The team at...
Source: writesonic.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, OpenAI seems to be a lot more popular than Intercom. While we know about 309 links to OpenAI, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OpenAI mentions (309)

  • How even the simplest RAG can empower your team
    If you donʼt know what any of this means, this blog post is for you. You will see how to benefit from the technology without uploading/donating your codebase to external providers like OpenAI. - Source: dev.to / 4 days ago
  • Leverage AI with Twilio for Hotelier
    This template ships with Google Gemini models/gemini-1.0-pro-001 as the default. However, thanks to the Vercel AI SDK, you can switch LLM providers to OpenAI, Anthropic, Cohere, Hugging Face, or using LangChain with just a few lines of code. - Source: dev.to / 6 days ago
  • Building a Web Page Summarization App with Next.js, OpenAI, LangChain, and Supabase
    In this article, we'll show you how to create a handy web app that can summarize the content of any web page. Using Next.js for a smooth and fast web experience, LangChain for processing language, OpenAI for generating summaries, and Supabase for managing and storing vector data, we'll build a powerful tool together. - Source: dev.to / 7 days ago
  • From Zero to Chatbot: How Large Language Models (LLMs) Work and How to Harness Them Easily
    Now, let’s dive into the fun part: building a chatbot using Node.js, LangChain, and OpenAI. We’ll focus on how prompt engineering can enhance the chatbot’s responses. - Source: dev.to / 7 days ago
  • OpenAI api RAG system with Qdrant
    I wanted to get a project for running my own pipeline with somewhat interchangeable parts. Models can be swapped around so that you can make the most of the latest models either available on Hugginface, OpenAI or wherever. - Source: dev.to / about 2 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing OpenAI and Intercom, you can also consider the following products

ChatGPT - ChatGPT is a powerful, open-source language model.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Awesome ChatGPT Prompts - Game Genie for ChatGPT

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChatGPT for Google - Show ChatGPT response alongside search engines

Drift - A messaging app that helps you grow your business.