Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, OpenCensus should be more popular than Intercom. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
First of all, let's start with the basics. There are some important concepts to be clarified before we dive into the OpenTelemetry world. The vast majority of the naming conventions and concepts are from projects and papers that inspired OpenTelemetry, such as OpenTracing, OpenCensus and Dapper. - Source: dev.to / 3 months ago
OpenTelemetry it's a result from the merge of two important projects that are now archived: OpenTracing and OpenCensus. The project is incubated in Cloud Native Computing Foundation (CNCF) and has a strong community behind it. The CNCF is part of the Linux Foundation and hosts critical components of the global technology infrastructure, including Kubernetes and Prometheus. Currently, OpenTelemetry is the second... - Source: dev.to / 4 months ago
OpenTelemetry was born from the merger of two other standards that decided to unify forces instead of competing with each other; these projects were OpenTracing and OpenCensus. - Source: dev.to / over 1 year ago
OpenCensus: Cloud native observability framework 🔗Link. - Source: dev.to / almost 2 years ago
At incident.io we use gorm.io as the ORM library for our Postgres database, it's a really powerful tool and one I'm very glad for after years of working with hand-rolled SQL in Go & Postgres apps. You may have seen from our other blog posts that we're heavily invested in tracing, specifically with Google Cloud Tracing via OpenCensus libraries. A huge amount of our application's time is spent talking to Postgres... - Source: dev.to / almost 2 years ago
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
OpenTracing - Consistent, expressive, vendor-neutral APIs for distributed tracing and context propagation.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Thanos.io - Open source, highly available Prometheus setup with long term storage capabilities.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
InsightCat - Full-stack monitoring platform for your software and hardware. InsightCat is a cloud-based and AI-powered solution to enhance your system health estate through infrastructure monitoring and alerting capabilities.
Drift - A messaging app that helps you grow your business.