Freshservice might be a bit more popular than OpenSRS. We know about 3 links to it since March 2021 and only 3 links to OpenSRS. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
One of my previous companies did something even better. https://opensrs.com/. Source: over 1 year ago
Registry locks aren’t always easy to get applied to your domains. They add overhead that most retail registrars don’t want to deal with on top of the thousands of “I forgot my password” emails they already get. If you want to registry lock, you have two options. Your first option is to use an enterprise registrar like MarkMonitor or CSC. However, if you go to their websites, you’ll realize there aren’t straight... - Source: dev.to / almost 2 years ago
Tucows now runs a domain registrar, hosted email service, and an ISP. They used to also run a mobile phone company and, up until last year, still kept the old TUCOWS.com download site running. Source: about 2 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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