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OpsGenie VS Twilio Flex

Compare OpsGenie VS Twilio Flex and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OpsGenie logo OpsGenie

Alerting and On-Call Management for Dev&Ops Teams

Twilio Flex logo Twilio Flex

The programmable contact center platform 📱
  • OpsGenie Landing page
    Landing page //
    2023-07-22
  • Twilio Flex Landing page
    Landing page //
    2023-10-09

OpsGenie videos

+ Add

Webinar: Introduction to Opsgenie

More videos:

  • Review - Opsgenie: Reporting and Analytics
  • Review - Opsgenie's Post Incident Analysis Report

Twilio Flex videos

+ Add

Getting Started with Twilio Flex

More videos:

  • Review - Setting Up for Twilio Flex Plugin Development

Category Popularity

0-100% (relative to OpsGenie and Twilio Flex)

OpsGenie

Twilio Flex

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Communication
0 0%
Communication
100% 100
Incident Management
100 100%
Incident Management
0% 0
Phone System
0 0%
Phone System
100% 100

User comments

Share your experience with using OpsGenie and Twilio Flex. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare OpsGenie and Twilio Flex

OpsGenie Reviews

Best network monitoring tools of 2020: remote monitoring and management (RMM)
Another strong player in this field is OpsGenie. This operations management service is based in the cloud and its alert notifications extend to mobile as well as desktop, so you can receive network updates via email, SMS and voice calls no matter where you are.
Source: www.techradar.com
PagerDuty Alternatives
OpsGenie extends IT Operations Management to mobile devices. OpsGenie gets alerts from IT management systems and notify the users via iPhone/Android push notifications, email, text messages and voice to text phone calls. OpsGenie automates the notification process, empowering users to receive alert notifications and rapidly respond to them directly from OpsGenie apps.
Source: zapier.com

Twilio Flex Reviews

10 Best Call Center Software (December 2022)
Twilio Flex offers a customizable contact center for any size business. The flexibility of Twilio Flex comes in the form of features and pricing. At its core, Twilio Flex is a call center that focuses on voice or messaging support. Agents will have a lot of information about clients from their contact list and the ability to click to call. The customization comes in with...
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Twilio Flex seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OpsGenie mentions (0)

We have not tracked any mentions of OpsGenie yet. Tracking of OpsGenie recommendations started around Mar 2021.

Twilio Flex mentions (1)

  • What Every C Programmer Should Know About Undefined Behavior
    Customer journey mapping https://twilio.com/flex. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing OpsGenie and Twilio Flex, you can also consider the following products

PagerDuty - Cloud based monitoring service

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

VictorOps - We make on-call suck less & help teams to solve problems faster.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

xMatters - xMatters transforms event data into intelligent communication IT teams, avoiding outages and disruptions

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

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