Software Alternatives, Accelerators & Startups

osTicket VS PandaDoc

Compare osTicket VS PandaDoc and see what are their differences

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

PandaDoc logo PandaDoc

Boost your revenue with PandaDoc. A document automation tool that delivers higher close rates and shorter sales cycles. We've helped over 30,000+ companies.
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  • osTicket Landing page
    Landing page //
    2023-04-21

  • PandaDoc Landing page
    Landing page //
    2023-08-25

osTicket

Pricing URL
-
$ Details
Release Date
-

PandaDoc

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Mikita Mikado
Employees
250 - 499

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

PandaDoc videos

Review: PandaDoc vs DocuSign

More videos:

  • Review - PandaDoc | HubSpot | HubDo - Streamlining Your Proposal Process
  • Review - PandaDoc Review
  • Review - PandaDoc review 2021
  • Tutorial - Pandadoc Tutorial 2024: How To Use Pandadoc For Beginners

Category Popularity

0-100% (relative to osTicket and PandaDoc)
Customer Support
100 100%
0% 0
Document Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Document Management
0 0%
100% 100

User comments

Share your experience with using osTicket and PandaDoc. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and PandaDoc

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

PandaDoc Reviews

5 Popular Ways to Sign Forms Online
PandaDoc offers a limited feature free account service, an Essentials account for $19 per month with access to templates and live support and a Business level account with access to PandaDoc’s content library and integration connectors.
12 Best Contract Management Software 2022
PandaDoc is an all-in-one contract and document management software with customizable functions to suit all types of businesses. The software hosts a plethora of documents and e-signatures. It also has a self-service portal that allows contractual parties to access all the information in a contract. This encourages team collaboration and easier communication.
Looking for an alternative to HelloSign?
Parties other than PandaDoc may provide products, services, recommendations, or views on PandaDoc’s site (“Third Party Materials”). PandaDoc is not responsible for examining or evaluating such Third Party Materials, and does not provide any warranties relating to the Third Party Materials. Links to such Third Party Materials are for your convenience and does not constitute...

Social recommendations and mentions

Based on our record, osTicket seems to be a lot more popular than PandaDoc. While we know about 38 links to osTicket, we've tracked only 3 mentions of PandaDoc. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 10 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 12 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

PandaDoc mentions (3)

  • Is there a web based tool that can save handwritten signatures a la how Preview does it?
    IF they have an iPhone, they can scan their handwriting via notes > camera > scan document. Maybe using Yousign.com or pandadoc.com could help? Source: almost 2 years ago
  • Are Virtual Signatures valid for NDA & Agreements?
    I own a start-up in India and we sign NDA and Service Level agreements (physical copies) over courier. I'm looking for digital signature service with leegality.com, signdesk.com, eversign.com, pandadoc.com & DocuSign.com and found the conventional way of signing the agreement is of the following. Source: almost 2 years ago
  • Business aspect of making an independent film- daunting!
    If you start an LLC, you're going to be applying for an EIN anyway. You'll definitely need an accountant. Probably could find lots of templates and documents online for free (lawdepot.com, pandadoc.com, eforms.com, docracy.com, usefyi.com) And yes your crew would probably be 1099. Source: almost 3 years ago

What are some alternatives?

When comparing osTicket and PandaDoc, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DocuSign - Try DocuSign's interactive signing demo now! Send yourself an electronic document to digitally sign using our e-signature service.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Qwilr - Turn your quotes, proposals and presentations into interactive and mobile-friendly webpages that...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Proposify - A simpler way to deliver winning proposals to clients.