KronoDesk - KronoDesk is a web-based help desk solution.
Zabbix - Track, record, alert and visualize performance and availability of IT resources
SpiceCSM - Integration Platform as a Service for contact centers
Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Prometheus - An open-source systems monitoring and alerting toolkit.