parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Sendcloud - The all-in-one shipping platform for e-commerce
Total Party Planner - Total Party Planner is a catering and banquet management software that enables user to access data from anywhere along with security, customer service & features.
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Gather - Gather allows hospitality agencies of all sizes to organize and breed productive events businesses.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.
CaterTrax - The CaterTrax Platform streamlines back-of-the-house processes to increase operational efficiency, view orders for the day, week, or month, plan preparation, staffing, and inventory.