parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Sendcloud - The all-in-one shipping platform for e-commerce
Hotello - Hotello is a SAAS cloud or on premise hospitality management software that manage establishment's day to day operations and customer service.
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
OPERA Property Management System - OPERA Cloud Services is an enterprise platform for hotel operations and distribution.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.
RDPWin - Property Management Software for clients who have outgrown their current system.