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Payhip VS Freshdesk

Compare Payhip VS Freshdesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
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Payhip logo Payhip

Sell digital downloads, courses, coaching, and more from one simple platform.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Payhip Landing page
    Landing page //
    2022-08-05

We make it easy for you to sell anything online anywhere.

Digital downloads: Sell any type of digital download such as ebooks, software, design assets, templates, video, music and more. If you can save it, you can sell it.

Online courses: Create online courses with rich features such as videos, digital files, quizzes and assignments. Publish drip courses and provide completion certificates.

Coaching: Sell your expertise through 1:1 coaching sessions. Easily set up online meetings with clients using integrations with Zoom, Calendly and more.

Memberships: Allow your customers to pay you on a recurring basis to access your digital downloads or membership group. Manage your members easily.

Physical products: Sell and manage inventory for any physical products. Manage your store, fulfill orders, run promotions and more.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Payhip features and specs

  • Sell Digital Downloads: Sell any type of digital download such as ebooks, software, design assets, templates, video, music and more. If you can save it, you can sell it.
  • Sell Online Courses: Create online courses with rich features such as videos, digital files, quizzes and assignments. Publish drip courses and provide completion certificates.
  • Sell Coaching Services: Sell your expertise through 1:1 coaching sessions. Easily set up online meetings with clients using integrations with Zoom, Calendly and more.
  • Sell Memberships: Allow your customers to pay you on a recurring basis to access your digital downloads or membership group. Manage your members easily.
  • Sell Physical Products: Sell and manage inventory for any physical products. Manage your store, fulfill orders, run promotions and more.
  • Store Builder: Create a stunning website that captures the hearts and attention of your customers with our easy-to-use store builder.
  • Embeds: Embed Payhip's products any eCommerce sites such as Shopify, Wix, and more.
  • Auto-handling of UK & EU VAT: We are fully compliant and can report & pay digital EU & UK VAT on your behalf.
  • Powerful Marketing Tools: Drive sales and conversions with our powerful built-in marketing tools such as affiliate marketing, coupon codes, referrals, and more.

Freshdesk features and specs

No features have been listed yet.

Payhip videos

+ Add

Payhip.com Review | How To Sell Your eBook Online

More videos:

  • Tutorial - How to Sell an eBook Online ABSOLUTELY FREE using Canva + Payhip
  • Review - How Payhip Works - Sell ebooks direct

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Payhip and Freshdesk)

Payhip

Freshdesk

eCommerce
100 100%
eCommerce
0% 0
Customer Support
0 0%
Customer Support
100% 100
eCommerce Platform
100 100%
eCommerce Platform
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Payhip and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Payhip and Freshdesk

Payhip Reviews

  1. Overall a solid eCommerce platform

    Payhip is a solid eCommerce platform having many nice features that can help you jumpstart your online store. Not to forget that it has a perpetual free tier. Also, the free plan is not limited by features!

    But, if you want a branded eCommerce store – Payhip will disappoint you. It does not support custom domains for your shop.

    🏁 Competitors: Gumroad
    👍 Pros:    Free basic plan|Instant payment processing|Sell anything
    👎 Cons:    Do not support custom domain|Cannot use custom themes|Costly pro plan
8 Best Patreon Alternatives for Creators (2023)
Payhip is a platform that allows you to sell digital downloads, courses, and memberships. It’s an easy and simple way to manage your sales and keep track of your customers. You can create a payhip account for free, and you can access all of the features and list unlimited products.
Source: talkbitz.com
Top 14 Gumroad Alternatives To Sell Digital Downloads!
Payhip is a platform that allows you to sell a variety of products and services online, including digital downloads, courses, coaching, and more. It is designed to be easy to use, with a responsive and user-friendly checkout process that is optimized to increase conversion rates.
Source: checkya.com
SendOwl Alternatives
At the same time, Payhip does not differentiate between its free users and paid users when it comes to features. So, even if you are a free-plan user of Payhip, you will have access to every Payhip feature.
Source: www.storeprose.com
8 Gumroad Alternatives For Your Online Shop
Like Gumroad, Payhip also has a perpetual free tier. In short, Payhip lets you build a hosted storefront and start selling for free. You can sell digital products, physical goods, and subscriptions using Payhip. Moreover, both Payhip and Gumroad have almost similar tools to upsell and market your products. Read our review of Payhip for a detailed overview.
Source: www.storeprose.com
Payhip vs Gumroad
We did a detailed review of Payhip in this article. We have also reviewed Gumroad here. What we found is that both Payhip and Gumroad are solid hosted eCommerce platforms. Both are equally suitable for a certain type of online store. At the same time, we also saw that both Gumroad and Payhip has its limitations.
Source: www.storeprose.com

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Payhip mentions (0)

We have not tracked any mentions of Payhip yet. Tracking of Payhip recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Payhip and Freshdesk, you can also consider the following products

Gumroad - An all-in-one solution to sell your work and grow your audience.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sellfy - Sellfy is an easy to use but powerful e-commerce platform where you can sell digital, print on demand or subscription products. Use a Sellfy storefront to create a beautiful online store or embed a Sellfy shopping cart to your own website.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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