Software Alternatives, Accelerators & Startups

Penseum VS Gleen

Compare Penseum VS Gleen and see what are their differences

Penseum logo Penseum

Personalized, efficient student study assistant

Gleen logo Gleen

We delight our customers' customers. Gleen AI is the world's most accurate & capable generative AI-based chatbot. It doesn't hallucinate, automatically takes actions on behalf of customers, and is easy to set-up & maintain. It's also free to try.
  • Penseum Landing page
    Landing page //
    2023-07-28

Penseum is a platform designed to make studying more efficient and effective for students. By leveraging machine learning algorithms and Large Language Models like OpenAI, it generates personalized study plans, questions, flashcards, and study guides. The platform incorporates proven scientific methods such as spaced repetition, interleaving, and dual encoding to optimize the learning experience.

  • Gleen Landing page
    Landing page //
    2023-10-12

Gleen AI is the world’s most accurate and capable generative AI for customer success teams. As featured in TechCrunch and VentureWire, our generative AI chatbot doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Silicon Valley, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Amazon, and McKinsey & Company. Learn more and create your own free generative AI at http://gleen.ai.

Penseum

Pricing URL
-
$ Details
-
Release Date
2023 September

Penseum features and specs

No features have been listed yet.

Gleen features and specs

  • No hallucination
    Generative AI answers you can trust
  • "Come as you are" knowledge ingestion
    Less implementation time upfront, less maintenance
  • Action Bots
    Take action on behalf of customers, integrate with enterprise systems
  • AI analytics
    Review generative AI answers; provide feedback to improve answers over time
  • Relevant citations
    Provide links to relevant support documents
  • Email integration
    Automatically reply via email
  • Agent assist
    Have Gleen AI compose responses which Agents can edit and send
  • Seamless escalation to live agents
    Forward entire conversation to help desk solution
  • Slack integration
    Support you customers in dedicated Slack channels
  • Discord integration
    Support customers/community members in Discord channels
  • Intercom integration
    Support customers and escalate to Intercom help desk
  • Zendesk integration
    Show generative AI chat in Zendesk chat window; escalate to live agents in Zendesk
  • Freshdesk integrate
    Show generative AI chat in Freshchat; escalate to live agents in Freshdesk

Penseum videos

relationship between international law and human rights

Gleen videos

How to Create a Free Generative AI Chatbot with Gleen AI

Category Popularity

0-100% (relative to Penseum and Gleen)
AI
62 62%
38% 38
Chatbots
38 38%
62% 62
Chatbot Platforms & Tools
Edtech
100 100%
0% 0

Questions and Answers

As answered by people managing Penseum and Gleen.

What makes your product unique?

Gleen's answer:

Gleen has invested heavily in creating a generative AI solution that doesn't hallucinate. We are LLM-agnostic, and the LLM represents 20% of our tech stack. We can also work with hosted or proprietary LLMs as well.

Why should a person choose your product over its competitors?

Gleen's answer:

Gleen AI doesn't hallucinate. Time and time again, our prospects and customers tell us that Gleen AI's response quality is second to none.

How would you describe your primary audience?

Gleen's answer:

VPs of Customer Success, Customer Service, Customer Support

Who are some of the biggest customers of your product?

Gleen's answer:

  • IONQ
  • OKX Chain
  • zkSync
  • Wellkasa
  • DIMO
  • LoginRadius
  • Wilder World
  • Integral Recruiting Design

What's the story behind your product?

Gleen's answer:

Gleen started off building generative AI chatbots for community support on Discord servers. We soon learned that our customers really loved our chatbot and were eager to work with us to improve its quality and functionality. We also realized that Gleen AI could be used for not only for community support, but also for customer support and sharing information with many external and internal stakeholders. We publicly announced Gleen AI in September, and we've been busy delighting our customers' customers ever since.

Which are the primary technologies used for building your product?

Gleen's answer:

Gleen AI as an LLM-agnostic generative AI for customer support teams. We work with Open AI's GPT-4, Claude, and Llama 2, and we can also interface with proprietary LLMs. Our tech stack prevents hallucination and consists of an AI/ML layer that crawls our customers' knowledge bases on a regular basis, classifies and retrieves knowledge, and automatically determines the accuracy and relevance of generative AI responses. We also have a feedback loop with manual supervision that helps customers improve the quality of their Gleen AI responses over time.

User comments

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What are some alternatives?

When comparing Penseum and Gleen, you can also consider the following products

QuickTakes.io - QuickTakes is the AI note-taking app every college student needs. It's a tailored ChatGPT designed to help you succeed, whether recording lectures or uploading materials. Create study notes, summaries, and flashcards to assist with homework and exams

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Coconote - Instantly turn your lecture into organized notes, flashcards, quizzes, podcasts, and more. Coconote helps you improve your grade by using AI that doesn't break your University's honor code.

ChatBot - Easy to use chatbot platform for business

Telegram bot API - The Bot API allows you to easily create programs that use Telegram messages for an interface.

Resolve247.ai - Get instant answers to your customers 24/7 with your own hyper-accurate AI chatbot, trained on your website / knowledgebase.