Software Alternatives, Accelerators & Startups

Pingboard VS UserGuiding

Compare Pingboard VS UserGuiding and see what are their differences

Pingboard logo Pingboard

Pingboard is the employee experience suite for growing companies that put their people first.

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
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  • Pingboard Landing page
    Landing page //
    2023-08-18

From one platform, automate your onboarding experience, build a beautiful org chart, create employee profiles, play games to connect with coworkers, foster better one-on-one meetings, celebrate great work with peer recognition, and uncover ways to deliver a better employee experience with surveys.

  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

Pingboard

$ Details
paid Free Trial $149.0 / Monthly (Basic Plan, 20 Users)
Platforms
Web Android iOS
Release Date
2013 July

UserGuiding

$ Details
paid Free Trial $89.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Release Date
-

Pingboard features and specs

  • Interactive Org Chart: Yes
  • Employee Directory & Profiles: Yes
  • Employee Onboarding Checklists: Yes
  • Mobile App: Yes
  • HRIS data sync integrations: Yes
  • Gamification: Yes
  • Printable org charts: Yes
  • Dotted line reporting: Yes
  • Shared roles: Yes
  • Workforce Planning: Yes
  • Out of Office Tracking: Yes
  • Employee Surveys: Yes
  • Peer Recognition: Yes
  • 1:1 Meeting Management: Yes
  • Slack Integration: Yes
  • Teams Integration: Yes

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Knowledge Base: Yes
  • Resource Centers: Yes
  • Product Updates Page: Yes
  • In-App Surveys: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

Pingboard videos

Pingboard Overview (2023)

More videos:

  • Review - Pingboard Customer Testimonial
  • Tutorial - Pingboard Tutorial

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to Pingboard and UserGuiding)
Diagrams
100 100%
0% 0
User Onboarding And Engagement
HR
100 100%
0% 0
User Engagement
0 0%
100% 100

Questions and Answers

As answered by people managing Pingboard and UserGuiding.

How would you describe your primary audience?

Pingboard's answer

Pingboard is used by professionals in the Human Resources and People Operations departments. Companies have a remote or distributed work environment tend to find the most value from Pingboard. Additionally, companies that use Pingboard or those that want an easier way to see who is who and who does what within their org, help their employees connect with each other, or want to increase employee engagement.

Who are some of the biggest customers of your product?

Pingboard's answer

  • Demandbase
  • Duolingo
  • SproutSocial
  • Brivo
  • Clear

Why should a person choose your product over its competitors?

Pingboard's answer

Pingboard is the only org chart solution that is fully customizable AND connects to features for employee engagement such as surveys, peer recognition, onboarding checklists and more.

User comments

Share your experience with using Pingboard and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pingboard and UserGuiding

Pingboard Reviews

We have no reviews of Pingboard yet.
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UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Social recommendations and mentions

UserGuiding might be a bit more popular than Pingboard. We know about 2 links to it since March 2021 and only 2 links to Pingboard. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pingboard mentions (2)

  • Visual Org Chart based on Users
    I'm looking for a solution that will provide a visual of my company's org chart using the User object and the Manager field on that object. I'm looking for something comparable to Pingboard but in Salesforce. Source: about 2 years ago
  • Designing Keyboard Accessibility for Complex React Experiences
    Last week was my last week at Pingboard as a UX designer and engineer. I still believe the product includes the world's best org chart solution. Using a mouse, you can quickly drag-and-drop any org structure and employee data stays synced with your other tools. The most impressive aspect is how the org chart is alive. Employees can explore the org chart on their own and even make it available to the public. - Source: dev.to / about 3 years ago

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: over 3 years ago

What are some alternatives?

When comparing Pingboard and UserGuiding, you can also consider the following products

LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Organimi - It's more than an org chart.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Visio - Simplify and communicate complex information using data-linked diagrams.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.