Software Alternatives, Accelerators & Startups

Planhat VS Lattice

Compare Planhat VS Lattice and see what are their differences

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!

Lattice logo Lattice

Lattice helps teams stay aligned around their goals so they can accomplish more.
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

  • Lattice Landing page
    Landing page //
    2023-09-13

Lattice

Platforms
-
Release Date
2015 January
Startup details
Country
United States
State
California
Founder(s)
Eric Koslow
Employees
100 - 249

Planhat videos

Webinar: Customer Success Lifecycle Journey Maps | Planhat

Lattice videos

Meet Lattice Reviews

More videos:

  • Review - Lattice Hawai'i - Board Game Review
  • Review - Lattice - Manager Experience

Category Popularity

0-100% (relative to Planhat and Lattice)
Customer Success
100 100%
0% 0
HR
0 0%
100% 100
Customer Experience Management
HR Tools
0 0%
100% 100

User comments

Share your experience with using Planhat and Lattice. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Lattice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Planhat mentions (0)

We have not tracked any mentions of Planhat yet. Tracking of Planhat recommendations started around Mar 2021.

Lattice mentions (3)

  • No capital, no mvp, how do i validate my idea?
    This sounds like https://lattice.com/ ...I don't think you'll be able to export company information outside of their systems. Everything on the company's dime belongs to them. Source: about 1 year ago
  • Ask HN: What do you talk about in 1-on-1s with your managers?
    We use https://lattice.com/ for our people operations and managing 1:1s. Some suggested talking points they recommend include career growth, collaboration / teamwork, engagement / morale, feedback and productivity. Action items include setting growth areas and defining OKRs. - Source: Hacker News / over 1 year ago
  • Calendar Heroes: Michele Wiedemer, Manager of Customer Education at Snyk
    I'm using Asana to track cross-collaborative projects and associated tasks. I'm using Notion for both informal note-taking and as an internal information repository. I use Lattice to track my quarterly goals and KPIs, as well as agendas for one-on-one meetings. - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing Planhat and Lattice, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

15Five - 15Five software elevates the performance and engagement of employees by consistently asking questions and starting the right conversations.

Totango - Totango is a Customer Success Software Platform

7Geese - A cloud-based private social network for employees to achieve goals, receive recognition, and gather continuous feedback.

Gainsight - Customer Success for the New Enterprise

Small Improvements - Human-friendly performance management that helps employees grow and succeed