Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Companies who obsess over the user experience win over time. Cashflow Portal really obsesses over the user experience (syndicator and investor). Its a RE tech company built by true RE and tech talent.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Ark7 - Choose a property and invest in shares
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Peerstreet - Finances real estate through a form of crowdfunding.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
RealtyShares - Real Estate Investing in 20 Minutes