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PlayVox VS Chattermill

Compare PlayVox VS Chattermill and see what are their differences

Assembly
Assembly is an employee recognition software powered by AI that boosts engagement and productivity. Empower teams with peer-to-peer recognition, rewards, and performance tracking. Simplify HR processes and foster a positive workplace culture. featured
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PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Chattermill logo Chattermill

Extract actionable insights from customer feedback using deep learning
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • Chattermill Landing page
    Landing page //
    2023-07-27

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Chattermill videos

+ Add

Dmitry Isupov, Co Founder, Chattermill

More videos:

  • Review - Chattermill raises £600K to use ‘deep learning’ to help companies make sense of customer feedback
  • Review - David Ascott, Head of Sales - Chattermill Segment at January Conference

Category Popularity

0-100% (relative to PlayVox and Chattermill)

PlayVox

Chattermill

Communication
100 100%
Communication
0% 0
NLP And Text Analytics
0 0%
NLP And Text Analytics
100% 100
Work Management
100 100%
Work Management
0% 0
Spreadsheets
0 0%
Spreadsheets
100% 100

User comments

Share your experience with using PlayVox and Chattermill. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Chattermill seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PlayVox mentions (0)

We have not tracked any mentions of PlayVox yet. Tracking of PlayVox recommendations started around Mar 2021.

Chattermill mentions (1)

  • Analyzing text data
    Https://chattermill.com - if you have the resources for it. Source: almost 2 years ago

What are some alternatives?

When comparing PlayVox and Chattermill, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Amazon Comprehend - Discover insights and relationships in text

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Tibco Data Science - Data science is a team sport. Data scientists, citizen data scientists, business users, and developers need flexible and extensible tools that promote collaboration, automation, and...

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