Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
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Splacer is an extremely unprofessional service that does not uphold any legal standards it sets forth or ones required for professional production. It also does not have a team which diligently assists if trouble are to occur. My film production has taken a financial hit due to fraudulent contract that Splacer set forth. Apparently, the initial price that you book with is and the initial contract can easily be changed without any reason. This platform breeds a space for scammers and unfortunately my production has been a victim of that. Splacer holds no accountability or responsibility for fraud that is evidently present.
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