Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Playwright seems to be a lot more popular than Freshdesk. While we know about 235 links to Playwright, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Playwright enables reliable end-to-end testing for modern web apps. - Source: dev.to / 3 days ago
/*Importing test which help you to write test cases */ /*Importing expect which help to validate expected result */ Const { test, expect } = require('@playwright/test'); /* Open Playwright url*/ Test('has title', async ({ page }) => { await page.goto('https://playwright.dev/'); // Expect a title "to contain" a substring. await expect(page).toHaveTitle(/Playwright/); }); Test('get started link', async ({... - Source: dev.to / 10 days ago
In this tutorial, we can extract data from the HTML structure, so we will go with Cheerio, but for extracting data from SPAs or JavaScript-rendered websites, Crawlee also supports headless browser libraries like Playwright and Puppeteer. - Source: dev.to / 17 days ago
Playwright is an end-to-end testing framework developed by Microsoft and available in multiple programming languages. Its focus is on cross-browser testing, using Chromium as the default browser. To perform the test logic on a Chromium-based browser, it controls and instructs a browser instance to perform desired actions via the DevTools Protocol. - Source: dev.to / about 1 month ago
We start with a project that was bootstrapped with npx create-next-app. For the E2E test we use Playwright and set it up as described in the testing guide provided by Next.js. - Source: dev.to / 2 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
Selenium - Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily, it is for automating web applications for testing purposes, but is certainly not limited to just that.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
puppeteer - Puppeteer is a Node library which provides a high-level API to control headless Chrome or Chromium...
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Cypress.io - Slow, difficult and unreliable testing for anything that runs in a browser. Install Cypress in seconds and take the pain out of front-end testing.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!