Software Alternatives, Accelerators & Startups

Playwright VS Freshdesk

Compare Playwright VS Freshdesk and see what are their differences

Playwright logo Playwright

Playwright is automation software for Chromium, Firefox, Webkit using the Node.js library having a single API in place.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Playwright Landing page
    Landing page //
    2023-06-22
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Playwright videos

Generate tests in VS Code

More videos:

  • Review - Playwright Brittany K. Allen wins 2021 Georgia Engel Comedy Playwriting Prize

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Playwright and Freshdesk)
Development
100 100%
0% 0
Customer Support
0 0%
100% 100
Automated Testing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Playwright and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Playwright and Freshdesk

Playwright Reviews

Top Selenium Alternatives
Playwright offers a modern approach with auto-wait APIs and more native support for modern web features compared to Selenium's more manual and broad approach. While Selenium requires explicit waits and has a broader language support, Playwright focuses on simplifying cross-browser testing with its unified API and auto-wait features, which might reduce setup and test...
Source: bugbug.io
Top 5 Selenium Alternatives for Less Maintenance
Appium and Playwright closely resemble Selenium in terms of functionality but offer unique features and advantages. Both of these solutions require coding experience. Leapwork, a commercial vendor, uses Selenium under the hood to power their visual automation approach.
20 Best JavaScript Frameworks For 2023
Playwright, a Node.js library created by Microsoft, is considered one of the best JavaScript frameworks for testing. It automates Chromium, Firefox, and WebKit with a single API. Developers building JavaScript code can use these APIs to build new browser pages, go to URLs, and interact with page elements. Additionally, Playwright can automate Microsoft Edge since it is based...

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Playwright seems to be a lot more popular than Freshdesk. While we know about 235 links to Playwright, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Playwright mentions (235)

  • The Ultimate React Roadmap for 2024 - Learn React the Right Way
    Playwright enables reliable end-to-end testing for modern web apps. - Source: dev.to / 3 days ago
  • Automation testing with Playwright
    /*Importing test which help you to write test cases */ /*Importing expect which help to validate expected result */ Const { test, expect } = require('@playwright/test'); /* Open Playwright url*/ Test('has title', async ({ page }) => { await page.goto('https://playwright.dev/'); // Expect a title "to contain" a substring. await expect(page).toHaveTitle(/Playwright/); }); Test('get started link', async ({... - Source: dev.to / 10 days ago
  • Building a Netflix show recommender using Crawlee and React
    In this tutorial, we can extract data from the HTML structure, so we will go with Cheerio, but for extracting data from SPAs or JavaScript-rendered websites, Crawlee also supports headless browser libraries like Playwright and Puppeteer. - Source: dev.to / 17 days ago
  • Cypress vs. Playwright for Node: A Head-to-Head Comparison
    Playwright is an end-to-end testing framework developed by Microsoft and available in multiple programming languages. Its focus is on cross-browser testing, using Chromium as the default browser. To perform the test logic on a Chromium-based browser, it controls and instructs a browser instance to perform desired actions via the DevTools Protocol. - Source: dev.to / about 1 month ago
  • Typed E2E test IDs
    We start with a project that was bootstrapped with npx create-next-app. For the E2E test we use Playwright and set it up as described in the testing guide provided by Next.js. - Source: dev.to / 2 months ago
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Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
View more

What are some alternatives?

When comparing Playwright and Freshdesk, you can also consider the following products

Selenium - Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily, it is for automating web applications for testing purposes, but is certainly not limited to just that.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

puppeteer - Puppeteer is a Node library which provides a high-level API to control headless Chrome or Chromium...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cypress.io - Slow, difficult and unreliable testing for anything that runs in a browser. Install Cypress in seconds and take the pain out of front-end testing.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!