Plotly Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Plotly mentions (30)

• Essential Deep Learning Checklist: Best Practices Unveiled

  How to Accomplish: Utilize visualization libraries like Matplotlib, Seaborn, or Plotly in Python to create histograms, scatter plots, and bar charts. For image data, use tools that visualize images alongside their labels to check for labeling accuracy. For structured data, correlation matrices and pair plots can be highly informative. - Source: dev.to / 13 days ago

• Python equivalent to power bi/power query?

  For dashboards: - https://plotly.com/ is probably my favourite, but there are others like streamlit, voila and others... Source: 7 months ago

• Junior Developer asked to make Saaas in first month.

  If your CEO wants you to solo build an alternative to Tableau, PowerBi, or even Plotly then consider him/her delusional. Source: about 1 year ago

• PSA: You don't need fancy stuff to do good work.

  Python's pandas, NumPy, and SciPy libraries offer powerful functionality for data manipulation, while matplotlib, seaborn, and plotly provide versatile tools for creating visualizations. Similarly, in R, you can use dplyr, tidyverse, and data.table for data manipulation, and ggplot2, lattice, and shiny for visualization. These packages enable you to create insightful visualizations and perform statistical analyses... Source: about 1 year ago

• Wait, but I thought they were the same thing?

  I use plotly and like it a lot. It is slower though. Noticeable if you want to batch-generate a bunch of images and dump them into a folder. But that probably isn't the case most times. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago