Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Pocket seems to be a lot more popular than Zoho Desk. While we know about 56 links to Pocket, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I find Pocket useful for: https://getpocket.com/en/. Source: about 1 year ago
I use the Pocket extension for Chrome. You can tag every one to organize them. They have import options and some paid features that could help you sort of dead links and other things. https://getpocket.com/en/. Source: about 1 year ago
I do use Pocket for this: https://getpocket.com/en/ works great. I‘m not sure about the notes though, have never really tried that. It supports tags, that how I usually categorize my links. Source: about 1 year ago
There is an app called Pocket, also a Chrome extension which allows you to saves links and you can tag them to organise. If you use this on mobile, use the ‘share via’ on LinkedIn and you save to Pocket. That’s how I do it! Hope that helps. Source: over 1 year ago
Leverage RSS feeds, and/or pocket, and/or many other credible alternatives to keep things organized and save time. - Source: dev.to / over 1 year ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Raindrop.io - All your articles, photos, video & content from web & apps in one place.
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