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Podium VS Genesys Cloud

Compare Podium VS Genesys Cloud and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Podium logo Podium

Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Podium Landing page
    Landing page //
    2023-06-16
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Podium

Website
podium.com
Pricing URL
Official Podium Pricing
$ Details
Release Date
2014 January
Startup details
Country
United States
State
Utah
City
Lehi
Founder(s)
Dennis Steele
Employees
500 - 999
Edit details

Genesys Cloud

Website
genesys.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Podium videos

+ Add

Podium Review Management Tutorial: How To Send a Podium Review Via Text

More videos:

  • Review - Get TONS of Google Reviews with Podium
  • Demo - Podium Demo
  • Demo - Podium Demo
  • Review - Podium Reviews
  • Review - Podium Review, Pricing & Features | Free Plan in Description

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Podium and Genesys Cloud)

Podium

Genesys Cloud

Online Reviews
100 100%
Online Reviews
0% 0
Communication
20 20%
Communication
80% 80
Reputation Management
100 100%
Reputation Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Podium and Genesys Cloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Podium and Genesys Cloud

Podium Reviews

15 Best Twilio Alternatives 2022
The Podium’s biggest advantage over Twilio is that Podium has features and tools built for smaller businesses looking for a way to build a reputation through communication and improve their business.
Source: rigorousthemes.com
Top 10 Best Twilio Alternative Free In 2022
Expect you’re a local/small business yet looking for a tool like Twilio that will help you keep all your communications in control with no intricate functions. Because case, Podium is a terrific alternative you must check out.
Source: www.techolac.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: Podium is a reputation management software that over 130,000 customers use to generate, manage, and improve their review rating and reputation on sites like Google, Facebook, HealthGrades, Edmunds, and more. The platform features a single dashboard to manage all your customer interactions including Facebook messages, Google’s click-to-message, and inbound...
Source: www.bluecorona.com

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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What are some alternatives?

When comparing Podium and Genesys Cloud, you can also consider the following products

Birdeye - #1 most trusted reputation and customer experience platform for local business

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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