POWR One VS Freshdesk
Compare POWR One VS Freshdesk and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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POWR One
Elfsight
OpenWidget
Behold.so
POWr
Curator.io
SociableKIT
EmbedSocial
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
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What if you could get multiple apps for your store in one app for one price? Now, you can! Unlock the most vital features on all 60 profit-generating tools that ensure your store page loads super fast, making shoppers very happy. Use Contact Forms & Pop Ups to collect more leads and emails. Create urgency at checkout with a Countdown Timer. And for social proof, use Reviews, Ratings, and Comments to build store credibility. Take control of your customer purchase journey from start to finish.
POWR One FreshdeskNo features have been listed yet.
POWR One's answer
Many companies make website apps and plugins to improve performance, but none provide them from a single platform. That matters because installing several plugins can dramatically slow your site speed, costing you precious customers. With POWR One, you can use as many plugins as you like and keep your site speed lightning-quick!
POWR One's answer
As the saying goes, “We got a lot wrong to get a lot right.” We’ve been helping small businesses succeed online since 2014. Our claim-to-fame is our stellar Customer Success team. They make up over half of our entire staff. Also, POWR Apps can be found on over 13 million websites in 172 host countries, so we know a thing or two about a thing or two. Along the way, we have amassed over 5,000 5-star reviews on 200+ platforms like Wix, WordPress, Shopify, BigCommerce among many others.
POWR One's answer
Our core customer is the small business owner or solopreneur that must wear many hats to keep the company moving forward. They typically are not that familiar with web development or coding and don’t have the funds to hire someone who does. POWR One is for someone short on time and cash flow but still must have a website or online store that performs at max capacity.
POWR One's answer
We used React and Ruby on Rails to build the product.
POWR One's answer
Every business is our biggest customer, and we have over 500,000 worldwide that are equally as important to us. However, you might recognize some, like: Harvard University, Boeing, CrocsUSA, SpaceX, Acer, Nestle, and NASA.
Great to improve conversion. It's super cool to have all in one instead of purchasing separate apps from different providers.
I was seriously impressed. It's like a Swiss Army knife for website optimization and functionality. Must-have for anyone serious about creating an impressive online presence without diving into the complexities of coding. It's like having a secret weapon that gives your website superpowers.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Elfsight - All-in-One platform with 80+ widgets designed to solve any of your website tasks. Customizable Social Feeds, Reviews, Forms, Chats, and many more widgets to increase brand credibility, engage more customers, and skyrocket your sales!
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
OpenWidget - Free website widgets for enhancing your pages' capabilities and connecting with website visitors. Build customers' trust and close more sales!
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Behold.so - Easy Instagram feeds for busy devs
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!