Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Preact.js should be more popular than Freshdesk. It has been mentiond 83 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
In this post, we get to know more about Preact, one of this year's trending libraries. And we'll compare it to React to see which one suits better for our projects. - Source: dev.to / 2 months ago
Similarly to Promises/A+, this effort focuses on aligning the JavaScript ecosystem. If this alignment is successful, then a standard could emerge, based on that experience. Several framework authors are collaborating here on a common model which could back their reactivity core. The current draft is based on design input from the authors/maintainers of Angular, Bubble, Ember, FAST, MobX, Preact, Qwik, RxJS, Solid,... - Source: dev.to / 3 months ago
At the very bottom of the image, there are 3 blocks that I chose to call application components. If you are building a cross-framework library, these can be built with whatever tools you want! Only catch is, all the tools you use to build it, will be needed by everyone consuming it. So choose wisely, and be mindful of how many kilobytes of third party code you will need in order to ship. In Schedule-X, I chose to... - Source: dev.to / 6 months ago
>> React is not traditionally used for making games, but that's part of the fun and the challenge. R > MS Flight Simulator cockpits are built with MSFS Avionics Framework which is React-like and MIT licensed: https://github.com/microsoft/msfs-avionics-mirror/tree/main/src/sdk/components Million.js is faster than preact, and lists a number of references under Acknowledgements: ... - Source: Hacker News / 6 months ago
DEV is a Rails monolith, which uses Preact in the front-end using islands architecture. The reason why I mention all this is that it's not a full-stack JavaScript application, and there is no state management library like Redux or Zustand in use. The data store, for the most part on the front end, is all data attributes. - Source: dev.to / 7 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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