Software Alternatives, Accelerators & Startups

Precoro VS Zendesk

Compare Precoro VS Zendesk and see what are their differences

Precoro logo Precoro

Precoro is a robust procure-to-pay system for your business. Automated purchasing, simple sourcing and spend analytics — all in one easy-to-use platform!

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Precoro Mobile App (IOS & Android)
    Mobile App (IOS & Android) //
    2024-05-30
  • Precoro Dashboard
    Dashboard //
    2024-05-30
  • Precoro Purchasing documents
    Purchasing documents //
    2024-05-30
  • Precoro Approval workflow
    Approval workflow //
    2024-05-30
  • Precoro Budgeting
    Budgeting //
    2024-05-30

  • Approve documents 2,5x faster from any device using email or Slack notifications. Streamline approval workflow by adding as many steps as you need and assigning specific roles for colleagues.

  • Save up to 19% of your purchasing budget. Track discounts and never spend more than planned. Increase cash flow transparency by monitoring corporate expenses (including reimbursements). Get clear analytics and insightful reports to plan your procurement strategy more thoughtfully.

  • Reduce manual data entry. Create, approve and track POs just in a few clicks or transfer your orders from Amazon Business via Punch-in. Manage suppliers, item catalogs, inventory, and more within one platform.

  • Connect Precoro with your ERP and other business tools using ready-made integrations (NetSuite, QuickBooks, Xero) or a free API. Forget about duplicated payments and manual document matching.

  • Keep all your data secure with SSO and reliable 2-factor authentication.

  • Available for both iOS and Android devices, the Precoro mobile app brings key aspects of your procurement workflow into the palm of your hand.

Precoro's user-friendly interface lets you forget about complex onboarding and long-lasting training. You'll get advisory and support from your CSM anytime you need it. Precoro grants you access to all features and updates regularly.

Sincerely yours, Precoro team

  • Zendesk Landing page
    Landing page //
    2024-05-06

Precoro

$ Details
paid Free Trial $249.0 / Monthly (for "Core" package)
Platforms
Web Browser Windows Android iOS Google Chrome Mac OSX Firefox Linux Safari Cloud Chrome OS Opera
Release Date
2015 January
Startup details
Country
United States
State
New York
City
Brooklyn
Founder(s)
Andrew Zhyvolovych
Employees
50 - 99

Precoro features and specs

  • Purchase Requests: All the requests in one place. Clear statuses. Streamlined approval workflow. Ecommerce experience with a product catalog. Request analytics.
  • Purchase Orders: Automatic Purchase Order creation. Instant conversion of Requests into Orders. Automatic supplier sending. File attachments, PO export. Internal comments.
  • Approval Workflow: Customisable approval workflow. Approvals on locations, departments, custom fields. Smart notifications. Thresholds and policies for a precise routing. Mobile on-the-go approvals.
  • Budget management: Budget for locations, departments, custom fields. Automatic budget limits Insightful reports. Real-time budget control with a progress bar. Bulk upload and management.
  • Reporting: Three types of report: visual, standard and custom. 20 filters for precise reports. 2-click access to the real-time data. 120+ customizable fields for custom reports. Export into your accounting software.
  • Integrations: No more manual data entry for accounting teams. Two types of integration: automatic and flat-file Integrate with QuickBooks Online, Xero, NetSuite, etc. Purchase Orders, Invoices, Suppliers and Statuses matched. Automatic field matching for flat-file integration.
  • Inventory Tracking: Warehouse management. Stock tracking. Good receipts for the warehouse. Stock requests and approvals. Stock transfers.
  • 3-way matching: Purchase Order <-> Receipt <-> Invoice … all matched in real time. Discrepancy tracking. Supplier's invoices tolerance rates. Customisable exceptions and additional workflows. Order revision.
  • Supplier Management: Suppliers Portal. Infinite product catalog. Contract Management Reports on supplier performance. Suppliers list and contact storage.
  • User Management: User access restrictions. Multiple countries, various currencies, and all your offices in one account. Single Sign-On with PingOne, Azure AD, OKTA, Keycloak. 2-factor authentication. No training required.
  • Reimbursement management: The Expenses module allows you to cover requests for reimbursement of spent money and corporate expenses.
  • Mobile App: Available for both iOS and Android devices, the Precoro mobile app brings key aspects of your procurement workflow into the palm of your hand.

Zendesk features and specs

No features have been listed yet.

Precoro videos

What is Precoro?

More videos:

  • Demo - Streamlined approvals, smart budgeting and expense tracking, automated PR and PO processing — all in one procurement software. Precoro is simple to use, fast to implement. Enjoy a broad range of features, including integrations with NetSuite and Quickbooks, and free API. Get total security with SSO and reliable 2-factor authentication, and gain transparency of the procurement process through automated reporting. All features are available in all plans. There are no hidden fees or complicated pricing tiers.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Precoro and Zendesk)
Small Business
100 100%
0% 0
Customer Support
0 0%
100% 100
Procurement And Purchasing
Help Desk
0 0%
100% 100

User comments

Share your experience with using Precoro and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Precoro and Zendesk

Precoro Reviews

  1. PRs, POs, invoices, vendor catalog - all in one system

    We can track each purchase order, who created it, and why. They are no longer lost, and we can always see the history. The dashboard allows us to monitor information about all essential documents and at what stage they are now and keep track of which invoices have not yet been paid or partially paid. By setting up budgets for each department, we can effectively plan the allocation and prevent overspending. The system is very flexible and convenient. I can't imagine my work without it.

    🏁 Competitors: Procurify
    👍 Pros:    Reimbursement management|Purchase order management|Supplier management|Financial reporting|Handy dashboard|Ease of use
    👎 Cons:    I'm satisfied with the way precoro handles its task. there are a few things that could be automated. for example, editing multiple pos at once
  2. Easy onboarding and great value for money

    I easily plan budgets for each project, promptly track spending, and create custom reports. Precoro allows doing this in 2 clicks. All suppliers and items are in one place, so purchase requests and orders are quickly created without errors. Precoro is a cloud-based tool, so I can use it from any device as long as I have internet. This greatly speeds up approval time and helps me keep everything under control no matter where I am.

    🏁 Competitors: Procurify
    👍 Pros:    We'll never go back to excel spreadsheets again. one solution meets all our needs and even more. visible approval workflow, budget section for each department, custom reporting fields, and item catalog make purchasing very easily manageable.
    👎 Cons:    Nothing, everything that becomes an issue is easily taken care of by their customer success team.
  3. Very helpful software, easy to use!

    Each employee has access to Precoro at least for purchase requisition creation. This is very convenient because the budgets of each department are visible to their employees. Attachments and comments can be added to the requisitions, and items are added directly from the loaded catalog. All subsequent docs (from purchase order to receipt) are created automatically, significantly saving time. All statuses can be tracked in real-time and are always correct. The approval process is customizable; creating 1 or more stages to comply with the company's rules is possible.

    🏁 Competitors: Procurify
    👍 Pros:    High level of adaptation to the specific processes of each company or department|Customer support team to help set up processes, conduct employee training, and solve all related issues.|Saving time for all employees by automating and speeding up the ordering process|Precise cost analytics for efficient planning and budget management|Improved communication with the finance department
    👎 Cons:    We didn't have the option to add attachments when creating a vendor, but precoro fixed that in the last update.

Top 9 Procurement Tools for SMBs (2024)
Moreover, Precoro improves your purchasing system by improving your approval workflow. Workflow stages such as request process, purchase orders, approval, billing, and invoice management can be done electronically with this tool.
Source: geekflare.com
10 Best Procurement Management Software Tools in 2023
Precoro comes with a lot of features for requesting, approving, ordering, contract management, and controlling procurement. Precoro is totally customizable and you have the freedom to automate just about anything. 🤖
Source: clickup.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Precoro mentions (0)

We have not tracked any mentions of Precoro yet. Tracking of Precoro recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Precoro and Zendesk, you can also consider the following products

Ariba - Ariba is a software and information technology services platform providing companies with collaborative business commerce solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Procurify - Reinvent the way organizations spend to make the purchasing process more accessible, manageable and convenient.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ProcurementExpress - ProcurementExpress.com is a powerful, user-friendly online purchase order management system. End Your Wasted Spend. Simple. Fast & Effective.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!