Software Alternatives, Accelerators & Startups

Prismic VS Intercom

Compare Prismic VS Intercom and see what are their differences

Prismic logo Prismic

prismic.io is a web software you can use to manage content in any kind of website or app. API-driven.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Prismic Landing page
    Landing page //
    2023-10-19
  • Intercom Landing page
    Landing page //
    2023-07-05

Prismic

Website
prismic.io
Release Date
2013 January
Startup details
Country
United States
State
California
Founder(s)
Guillaume Bort
Employees
10 - 19

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Prismic videos

Setup a blog with Gatsby and Prismic in less than 10min

More videos:

  • Review - Quick overview of a Next.js website project with Prismic and Now

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Prismic and Intercom)
CMS
100 100%
0% 0
Customer Support
0 0%
100% 100
Blogging
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Prismic and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Prismic and Intercom

Prismic Reviews

Best Headless CMS in 2022
Prismic is a SaaS headless CMS trusted by many big companies such as Google, Netflix, and others. The product allows you to choose the technology, framework, and language and thereafter easily manage and deliver the content. It supports native integrations with eCommerce platforms.
Source: flatlogic.com
Best Node.js CMS platforms for 2022
Prismic is a headless CMS for editing online content. We can use Prismic to build everything from simple, editorial, and corporate websites to ecommerce stores.
11 Headless CMS to Consider for Modern Application
With Prismic CMS, teams of developers and marketers can launch websites, also allowing front-end developers to customize the front-end and use any programming language.
Source: geekflare.com
34 Headless CMS That Should Be On Your Radar
San Francisco-based Prismic is a SaaS headless CMS that comes with a visual editor, custom type builds, multi-language support, and full revision history. As well as native integrations with eCommerce platforms like Shopify and Magento, Prismic comes with a scheduling and project management tool to enable collaboration and workflow management.
Source: www.cmswire.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Prismic should be more popular than Intercom. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Prismic mentions (34)

  • Best headless CMS platforms for Astro
    Prismic is a headless, API-first CMS that allows businesses to manage and deliver content across digital platforms. It offers flexible content modeling, empowering users to define custom content types and structure their content. - Source: dev.to / 12 months ago
  • Can a CMS be connected to a static HTML/CSS website?
    You could check out Storyblok, they have a nice free tier (most headless CMSes do) so you wouldn't have to pay for hosting. Some other good options are Prismic and Sanity Sanity. Source: about 1 year ago
  • Advice on headless CMS with dynamic content blocks.
    You're looking for Prismic. They have a very cool concept of "slices" which are exactly that - composable content blocks. You define what content types / slices you need and drop 'em in. Source: about 1 year ago
  • Headless? Shogun+BC vs Wordpress+BC
    So, I'd perhaps be looking at something like: BC+Prismic+VUE FEaaS. Source: about 1 year ago
  • Help with NoCode Builder for TailwindCSS
    I would bet prismic is closest to what you want. Source: about 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing Prismic and Intercom, you can also consider the following products

Contentful - You don't need another CMS. You need a better way to manage content — unified, structured, and ready to deploy to any digital channel.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Strapi - Strapi is the most advanced Node.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sanity.io - Sanity.io a platform for structured content that comes with an open-source editor that you can customize with React.js.

Drift - A messaging app that helps you grow your business.