Process Monitor Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Process Monitor mentions (182)

• DLLs in Rust🦀

  To be sure that our exe is actually looking for the DLL, fire up the SysInternals' Process Monitor. - Source: dev.to / 9 months ago

• can't get PTAT to run on RPL-U i7-1365URE eval board

  Don't know what PTAT stands for, but whenever I have issues with windows software running properly I pull out Process Monitor to log what that program was doing at the time of the error message. Sometimes there is a clue such as not being able to find a particular file, or registry key, or something else crashing etc. Source: 12 months ago

• Software developer looking to experiment with SCCM

  This might be a bit advanced but if it was me I would probably get frustrated and use SysInternals specifically procmon Https://learn.microsoft.com/en-us/sysinternals/downloads/procmon. Source: 12 months ago

• Browsers that are resource efficient?

  Used Procmon, Diskmon with a mix of CrystalDiskinfo in my testings to kinda figure out the browsers that did a lot of writing and reading to my old SSD in a ancient laptop I have. You can pretty much get estimates of the ones that use too much Disk resources. Source: about 1 year ago

• Windows Registry

  You can use something like Process Monitor (https://learn.microsoft.com/en-us/sysinternals/downloads/procmon) to see what processes are interacting with which registry keys. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago