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Prometheus VS Aircall

Compare Prometheus VS Aircall and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Prometheus logo Prometheus

An open-source systems monitoring and alerting toolkit.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Prometheus Landing page
    Landing page //
    2021-10-13
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Prometheus videos

+ Add

How Prometheus Monitoring works | Prometheus Architecture explained

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Prometheus and Aircall)

Prometheus

Aircall

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Communication
0 0%
Communication
100% 100
Log Management
100 100%
Log Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Prometheus and Aircall

Prometheus Reviews

Top 11 Grafana Alternatives & Competitors [2024]
Under the hood, Grafana is powered by multiple tools like Loki, Tempo, Mimir & Prometheus. SigNoz is built as a single tool to serve logs, metrics, and traces in a single pane of glass. SigNoz uses a single datastore - ClickHouse to power its observability stack. This makes SigNoz much better in correlating signals and driving better insights.
Source: signoz.io
GCP Managed Service For Prometheus vs. Levitate | Last9
Levitate is up to 30X cost-efficient compared with Google Managed Prometheus. This is possible because of warehousing capabilities such as data tiering, streaming aggregations, and cardinality controls, making it a much superior choice to Google Managed Prometheus.
Source: last9.io
The Best Open Source Network Monitoring Tools in 2023
Description: Prometheus is an open source monitoring solution focused on data collection and analysis. It allows users to set up network monitoring capabilities using the native toolset. The tool is able to collect information on devices using SNMP pings and examine network bandwidth usage from the device perspective, among other functinos. The PromQL system analyzes data...
Source: solutionsreview.com
10 Best Linux Monitoring Tools and Software to Improve Server Performance [2022 Comparison]
Prometheus and Grafana are used together as an open-source monitoring and alerting solution with support for Linux servers. Prometheus mainly collects the Linux hardware and OS metrics exposed by *nix kernel and then stores as time-series data, using a pull model over HTTP. You can find metrics information in a multi-dimensional data model of the timestamped metrics (i.e.,...
Source: sematext.com
10 Best Open Source Monitoring Software for IT Infrastructure
This list won’t be complete without including two fantastic open-source solutions – Prometheus and Grafana. Its DIY solution where you use Prometheus to scrape the metrics from server, OS, applications and use Grafana to visualize them.
Source: geekflare.com

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Prometheus seems to be a lot more popular than Aircall. While we know about 230 links to Prometheus, we've tracked only 3 mentions of Aircall. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Prometheus mentions (230)

  • Fastly and the Linux kernel
    The open source projects Fastly uses and the foundations we partner with are vital to Fastly’s mission and success. Here's an unscientific list of projects and organizations supported by the Linux Foundation that we use and love include: The Linux Kernel, Kubernetes, containerd, eBPF, Falco, OpenAPI Initiative, ESLint, Express, Fastify, Lodash, Mocha, Node.js, Prometheus, Jenkins, OpenTelemetry, Envoy, etcd, Helm,... - Source: dev.to / 17 days ago
  • 26 Top Kubernetes Tools
    Prometheus is the best-known time-series database engine. It has many use cases, but in the context of Kubernetes, it's a great way to store and query metrics that provide observability for your cluster and its workloads. You can receive alerts when metrics change, such as a Node CPU usage spike or a Pod failure, and integrate with tools like Grafana to visualize your values on dashboards. - Source: dev.to / 24 days ago
  • Best Practices for Building Microservices with NestJS
    Implement health checks and monitoring to ensure the availability and performance of your microservices. Use tools like Prometheus, Grafana, or NestJS built-in health checks. - Source: dev.to / 30 days ago
  • Kubernetes for Beginners
    Kubernetes Documentation: https://kubernetes.io/docs/home/ Kubernetes Tutorials: https://kubernetes.io/docs/tutorials/ Kubernetes Community: https://kubernetes.io/community/ Prometheus: https://prometheus.io/ Grafana: https://grafana.com/ Elasticsearch: https://www.elastic.co/elasticsearch/ Kibana: https://www.elastic.co/kibana Helm: https://helm.sh/ Prometheus Helm Chart:... - Source: dev.to / about 2 months ago
  • The Impact of API Response Time on Performance: What You Need to Know
    Monitoring tools and performance profiling methods are invaluable in identifying performance bottlenecks. These tools provide real-time insights into API behavior, enabling developers to spot inefficiencies and potential issues. There's a range of monitoring tools, including platforms like New Relic, Datadog, and Prometheus that offer extensive performance metrics like response times, error rates, and resource... - Source: dev.to / about 2 months ago
View more

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: about 1 year ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: almost 3 years ago

What are some alternatives?

When comparing Prometheus and Aircall, you can also consider the following products

Grafana - Data visualization & Monitoring with support for Graphite, InfluxDB, Prometheus, Elasticsearch and many more databases

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Zabbix - Track, record, alert and visualize performance and availability of IT resources

CloudTalk - Work locally, grow globally

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