ProProfs Knowledge Base
Document360
HelpJuice
Kbee
Zendesk
Confluence
Freshdesk
KnowledgeBase Builder
phpBB
Discourse
Flarum
XenForo
Vanilla Forums
MyBB
NodeBB
Forumbee
Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
ProProfs Knowledge BaseI wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
Based on our record, phpBB seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Excellent! Glad we could get you sorted! Hosting can be scary and it's okay to be afraid to touch things or not understand certain settings or terms. Especially if you're new. The key is to read the documentation. For your forum needs, this can be found at https://mybb.com and https://phpbb.com. Source: 7 months ago
You may find a current, object-oriented version of phpBB to be just the ticket. It will teach you how to structure the database, authenticate users, manage sessions and selectively display content according to user level, group membership, and other policies. Source: about 3 years ago
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
Flarum - Flarum is the next-generation forum software that makes online discussion fun. It's simple, fast, and free.
Kbee - Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.
XenForo - Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.