Psiphon Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Psiphon mentions (27)

• Fortiguard workaround?

  These should be able bypass FortiGuard. Speeds will be slow though. 1. Psiphon. 2. Your Freedom VPN. 3. Puffin Browser. Source: 7 months ago

• Mullvad is completely blocked in Russia

  Psiphon should work and it is free but they have limits on speed. Source: about 1 year ago

• Youtube slow buffering in Converge

  Free: https://psiphon.ca/ Paid: Too many to list here. Source: about 1 year ago

• What is a cheaper/easier method for VPN Torrenting?

  I have Xfinity and I've been using this for years after I saw ppl talk about it on my site's forums. The devs are always updating it weekly. Source: over 1 year ago

• Bypassing University Internet Restrictions for Legal Purposes (to access my homeservers/raspberry Pis/VPS)

  The only thing that has worked for me so far is Psiphon VPN (https://psiphon.ca/), which has allowed me to access the normally blocked websites. I'm not sure exactly how it works, but I'm interested in finding out if there's a way to replicate it. Thanks in advance for any answers or advice. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago