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Pulseway VS ConnectWise Automate

Compare Pulseway VS ConnectWise Automate and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Pulseway logo Pulseway

Pulseway changes the enterprise monitoring and management game with its mobile management solution.

ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .
  • Pulseway Landing page
    Landing page //
    2023-02-07
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12

Pulseway features and specs

  • Comprehensive Monitoring
    Pulseway provides real-time monitoring of servers, workstations, and network devices, allowing IT administrators to stay informed about the health and performance of their systems.
  • Remote Management
    With Pulseway, IT administrators can remotely manage devices, execute commands, and troubleshoot issues without being physically present, improving response times and efficiency.
  • Mobile Accessibility
    Pulseway offers mobile apps for iOS and Android, which enable IT admins to monitor and manage their systems on the go, providing flexibility and mobility.
  • Automation Capabilities
    The platform includes automation features that allow administrators to create scripts and policies to automate repetitive tasks, reducing manual effort and minimizing human error.
  • Scalability
    Pulseway scales well for both small businesses and large enterprises, making it a versatile option for various organizational sizes.
  • User-Friendly Interface
    The system boasts an intuitive and easy-to-navigate interface, which simplifies the onboarding process and makes it easier for users to access important functionalities.

Possible disadvantages of Pulseway

  • Cost
    For smaller organizations and startups, the cost of Pulseway may be a barrier, as the pricing can be considered high compared to some other solutions available in the market.
  • Learning Curve
    While the interface is user-friendly, the depth and breadth of features can result in a learning curve for new users who need to become familiar with all the functionalities.
  • Limited Customization
    Some users may find that there are limitations in customizability, particularly when it comes to reporting and dashboard configurations.
  • Integration Limitations
    Although Pulseway integrates with various third-party tools and services, there may be gaps in integrations for specific niche tools that certain organizations rely on.
  • Occasional Performance Issues
    Some users have reported performance issues such as delays or sluggish behavior during peak times, which can affect productivity.

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

Pulseway videos

+ Add

Control Your PC from ANYWHERE! - Pulseway Showcase

More videos:

  • Demo - Pulseway - Overview Demo
  • Review - IT Admin Tool | Pulseway.com - ft. Linus Tech Tips

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

Category Popularity

0-100% (relative to Pulseway and ConnectWise Automate)

Pulseway

ConnectWise Automate

Monitoring Tools
32 32%
Monitoring Tools
68% 68
Log Management
100 100%
Log Management
0% 0
IT Management
12 12%
IT Management
88% 88
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pulseway and ConnectWise Automate

Pulseway Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
Price: Pulseway provides flexible pricing plans for MSPs and System Administrators. The system management price starts at $85 per month. If you want to use Pulseway for personal use to monitor 2 personal computers then you can sign up for free.
Source: www.softwaretestinghelp.com
Best network monitoring tools of 2020: remote monitoring and management (RMM)
Best network monitoring tools - at a glance(Image credit: WebTitan)1. WebTitanAdaptable web access policiesStrong range of analytics toolsMulti-faceted approach to handling security(Image credit: Pulseway)2. PulsewayLots of third party integrationsFlexible packagesDisaster recovery capabilities3. AteraFlexible deployment optionsEasy to useRange of features could be more...
Source: www.techradar.com
15 Best IT Monitoring Tools and Software
Pulseway is an RMM with an available free trial and with solutions available for managed service providers, on-prem IT departments, and individual use.
Source: blog.inedo.com
The top 19 APM tools in 2020
Pulseway is an APM solution that enables you to monitor the health and performance of Windows, Mac, and Linux apps all from one central interface. The platform integrates with a number of third-party services, including Zendesk, Slack, and PagerDuty, enabling you to extend the solution to get even more value from it.
Source: raygun.com

ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

What are some alternatives?

When comparing Pulseway and ConnectWise Automate, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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