Qualtrics Reviews

WeSupply Labs Reviews

1. MonicaLebonitz

   | Director of Product Management at Bellagio Jewelers | about 3 years ago
   Good platform for returns

   I've been using WeSupply for about a year and it really feels like it helps my team and our customers a lot. I had so many issues with returns, and even if we don't have such a high volume of orders, the customer reps were overloaded all the time, I think we lost many customers in the past because we were not able to manage returns at all.. But now I can tell that there are weeks when nobody calls us for tracking numbers or return. Not even a call!! Our customer reps manage the orders and returns within the platform and see everything in Zendesk too (so this is something that I wasn't expected when I signed up). I don't quite like the sign-in process, we are waiting for them to add another login option as now we have to use some magic links to get into the platform.

   🏁 Competitors: AfterShip, parcelLab, Narvar Ship

   👍 Pros:    Easy to use for returns|You can make refunds within the platform|Return labels works great|Great order tracking

   👎 Cons:    Login options
2. Dan

   about 3 years ago
   Neat platform

   It's been a good experience working with wesupply. I ship a lot of orders so the tracking and notifications part is crucial for me because otherwise, I'd be getting calls all over the place from customers asking where their order is or asking me to send them the tracking number again.

   I also use the returns functionality because it just saves a lot of time. A bit tedious to set up at first because there are a lot of configuration options for how you want to set up return options, but once you get the hang of it it's pretty intuitive. Support is nice and responsive too.

   🏁 Competitors: Narvar Ship, AfterShip, WISMOlabs

   👍 Pros:    Accurate tracking|Customizable return scenarios|Good pricing|Easy to use|Quick onboarding

   👎 Cons:    Limited courier integrations|Returns can be complicated to set up at first

Qualtrics mentions (11)

• Qualtrics studies don't load unless you use incognito mode

  I use Adblock Plus on Firefox, and what I had to do was add qualtrics.com to the "Allowlisted websites" area. Source: about 1 year ago

• /r/mturk Daily Discussion - June 01, 2023

  I had the same problem. It looks like it was related to my ad blocker (I use Adblock Plus). Adding qualtrics.com to its allowed list resolved the issue. Source: about 1 year ago

• Ad Blocker

  It doesnt matter really, However in some HIT's an ad blocker can actually keep the page from loading. I had a few instances where the page loaded nothing because I guess the ad blocker detected it as an ad. You can always whitelist worker.mturk.com and also qualtrics.com links in your ad blocker and still keep the ad blocker on. I use Ublock origin and I have the same links whitelisted so the ad blocker doesnt... Source: over 1 year ago

• Benin Objects of Brighton Museum - Survey

  My blockers seem to hate qualtrics.com. Source: over 1 year ago

• Study on Formula E. Just 90 people left. Please help us (+18)

  We are a group of students at University and we're studying Formula E and its marketing. We are currently running a study about how different types of ads affect user engagement. We would love to invite you to participate in our survey. It is a very short survey and should take about 5 minutes to complete it. We have made use of https://qualtrics.com/ to design our survey and the survey will be entirely anonymous.... Source: over 1 year ago

WeSupply Labs mentions (0)