Quicken Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Quicken mentions (12)

• Does quicken still offer a DESKTOP version?

  Are you able to log into your account on quicken.com. Source: about 1 year ago

• Quicken Win still gives error CC-503 after 4 hours online with Tier 3 Support

  1) log off quicken.com .... edit, preferences, quickenid & cloud accounts. Sign on as different user. Then sign back on with the same account. Source: about 1 year ago

• So now we need to sign in to quicken.com everyday?

  I'm on Quicken for Windows Release 48.9 and Build 27.1.48.9. Haven't been asked to sign in to quicken.com for quite awhile. I've had no issues or crashes with the release. You may want to do a file validate or super validate. Source: over 1 year ago

• Quicken 2017 Woes - KMA White Screen to Contact Quicken for Assistance

  There are a couple threads on here and on quicken.com that discuss similar problems, but I have reviewed them and tried those solutions with no joy. Source: over 1 year ago

• Multiple devices

  I just checked the quicken.com website. I'm not sure because I've never tried it, but you probably get a number of devices to install it on. It gives me links to both Windows and Mac versions, but I only have installed the Windows. Source: almost 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago