Software Alternatives, Accelerators & Startups

Readwise VS Intercom

Compare Readwise VS Intercom and see what are their differences

Readwise logo Readwise

Effortlessly rediscover and organize your Kindle highlights

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Readwise Landing page
    Landing page //
    2023-01-10
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Readwise videos

Readwise: How to use Spaced Repetition with your books

More videos:

  • Review - Keep track of Kindle highlights with Readwise [#49] Adam Franklin

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Readwise and Intercom)
Bookmark Manager
100 100%
0% 0
Customer Support
0 0%
100% 100
Bookmarks
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Readwise and Intercom

Readwise Reviews

  1. Great help to review books

    I imported my kindle highlights, as many others. Now I daily review some highlights (thanks to a dashboard, I am motivated). And where I didn't create highlights, as I only listened to the audiobooks, I get the highlights from others. It also allows to create beautiful quotes. It adds the book cover and matches quote and background with colours found on the book title! Really nice!

    👍 Pros:    Review books|Beautiful quotes|Dashboard motivates

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Readwise seems to be a lot more popular than Intercom. While we know about 81 links to Readwise, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Readwise mentions (81)

  • FEATURE REQUEST: Get notes without logging in
    I'm between apps at the moment! I would have used Notion except it wasn't possible to use the app on an e-ink screen. I need an app I can compose a synopsis on at the same time as export Kindle highlights to using https://readwise.io/, which narrows the options. I'm looking at Logseq at the moment. Source: 12 months ago
  • Pocket: It gets worse the more you use it
    Very much agree that Pocket has gotten worse as I've used it over the years. It's so bad I've mostly moved to the much better Readwise (https://readwise.io/). I'd be fully over if they actually supported a decent export (see below). It's sad because I'm probably in the 99th percentile of Pocket users in terms of usage and am happily paying them for Premium. I can't remember a significant improvement to Pocket in 2... - Source: Hacker News / 12 months ago
  • What’s the best way to take notes while reading?
    I tend to read highlight and annotate using a Kindle, and subscribe to https://readwise.io/ to transfer my notes to the web. I would like to have the workflow to be able to write up summaries of books, if only for my own reference. At the moment reading my notes is like reading a book in itself. Source: 12 months ago
  • How to take notes on technical books?
    Some of the things I am doing include highlighting using a Kindle, and with a subscription to https://readwise.io/ downloading those highlights to my laptop. It's possible to automatically orgnanise them into chapters and sections. Source: about 1 year ago
  • Looking for an app that will help me see my notes again.
    If it syncs with whatever notes app you're using Readwise might suit your needs. Source: about 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing Readwise and Intercom, you can also consider the following products

Knotes - An efficient, beautiful Kindle highlights & notes manager

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Klib - Kindle & iBooks Highlights Manager

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Clippings.io - Organize the notes you make on your Kindle

Drift - A messaging app that helps you grow your business.