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Real Geeks VS HelpScout

Compare Real Geeks VS HelpScout and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Real Geeks logo Real Geeks

Real Geeks offers Facebook marketing tool for real estate agents and Realtors.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Real Geeks Landing page
    Landing page //
    2023-01-18
  • HelpScout Landing page
    Landing page //
    2023-07-14

Real Geeks videos

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My Real Geeks Review- Pros and Cons from a Real User

More videos:

  • Demo - Real Geeks Demo - Real Estate Lead Generation System
  • Review - Who has better reviews? | Real Geeks OR. Easy Agent Pro?

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Real Geeks and HelpScout)

Real Geeks

HelpScout

Customer Experience
100 100%
Customer Experience
0% 0
Customer Support
0 0%
Customer Support
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Real Geeks and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Real Geeks and HelpScout

Real Geeks Reviews

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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than Real Geeks. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Real Geeks mentions (1)

  • Website to advertise your Real Estate Business
    Thank you for the advice. I used to have my brokerage and contact at the top of the page but it turned off viewers who had no intention of home buying . As for realgeeks.com my brokerage uses them and I have a professional webpage with them under my brokerage. They are not ranked very high but I have no control how my broker decides to or not to have it SEO-ed correctly. Source: over 3 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Real Geeks and HelpScout, you can also consider the following products

Market Leader - Market Leader provides innovative online technology and marketing solutions for real estate professionals

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OvationCXM - Own the journey. Guide the experience. Unleash the benefits.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Placester - FOR ALL NAR MEMBERS. Get a FREE agent website through the REALTOR Benefits® Program with Placester's NAR Edition. Create your website. Build an online foundation for your business. with a NAR Edition website from Placester.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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