Software Alternatives, Accelerators & Startups

Recurly VS Malcolm App

Compare Recurly VS Malcolm App and see what are their differences

Recurly logo Recurly

Subscription billing and recurring billing management. Recurly offers enterprise-class subscription billing for thousands of companies worldwide.

Malcolm App logo Malcolm App

Customer self-service made easy
  • Recurly Landing page
    Landing page //
    2023-10-07
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Recurly features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Recurly videos

Recurly Demo Review - Beginners to Expert PREVIEW by Bizversity.com

More videos:

  • Demo - Recurly Product Demo
  • Review - Recurly Features - Subscription and Recurring Billing

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Recurly and Malcolm App)
Recurring Billing
100 100%
0% 0
Customer Support
0 0%
100% 100
Recurring Subscription Billing
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Recurly and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Recurly and Malcolm App

Recurly Reviews

Payment Platforms Comparison: Stripe vs Chargebee vs Paddle vs Recurly
Recurly subscription billing software is a cloud-based billing and invoicing solution. It’s an integrated subscription management and recurring bill monitoring platform. Recurly can be considered as a third-party billing management service used with existing business merchant accounts.
Source: rainex.io
Would you use Paddle, Chargebee, Chargify, or just Stripe?
I had a couple of clients use Recurly and they preferred it because they could swap the Stripe backend out for another payment process. One of them needed to do that when they got kicked off Stripe. Another did it to save money on payment processing once they got to a certain scale.
7+ Cheap Competitors & Alternatives To Chargify
Talking about integrations, both the software allow multiple payment integrations but Chargify doesn’t support PayPal integration while Recurly can give you the option to incorporate PayPal in your Recurly account.

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Recurly seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Recurly mentions (5)

  • Ask HN: What are some low cost payment processing alternatives to Stripe?
    Https://recurly.com/ maybe, I can't find this in their pricing page, but from what I know it looks like this: revenue fee 0.500% transaction fee $0.08 and selected plan (there is free one); with your volume that would be around $3.2k a month in fees. - Source: Hacker News / 12 months ago
  • API monetization using an API Management and a billing provider
    Next, for your API monetization stack, you need a 3rd-party recurring billing solution, such as Stripe, Recurly, Hypercurrent, and many more. But again, we do not recommend any particular payment service in this post and leave the choice of which payment provider to use up to you. The billing provider obviously needs to receive usage charges for each customer, issue an invoice, and support multiple billing models,... - Source: dev.to / almost 2 years ago
  • Anyone know a website builder that can do this?
    And you can use Recurly for recurring payments. Source: over 2 years ago
  • Top 10 paywall services to look forward to in 2020
    Recurly is an enterprise-class subscription management software that reduces the complexities of subscription management in order to maximise and automate revenue growth.it uses an open platform approach to quickly link to a wide range of back-office systems. In addition to allowing lightweight and scalable custom integration, Recurly also has powerful out-of-the-box integrations with enterprise applications such... Source: over 2 years ago
  • For those of you running a SaaS business, how are you receiving recurring payments?
    We are using recurly, works fine too. But I think Stripe is definitely the leader in this area. Source: over 2 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Recurly and Malcolm App, you can also consider the following products

Chargebee - Chargebee lets you manage subscriptions and payments at scale, handle custom recurring billing scenarios, reduce subscription churn and simplify accounting.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Chargify - Chargify is the best online billing software for all of your Recurring Billing needs. Learn more about simplifying your Subscription Billing today.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Zuora - Zuora creates cloud-based software on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a subscription business.

Zendesk Support - Social Customer Support and Help Desk and Ticketing