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Redmine VS FlowTicket

Compare Redmine VS FlowTicket and see what are their differences

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Redmine logo Redmine

Flexible project management web application

FlowTicket logo FlowTicket

Enhance your customer support experience with Flow-Ticket
  • Redmine Landing page
    Landing page //
    2024-08-25
  • FlowTicket Ticket Details Page
    Ticket Details Page //
    2024-11-15
  • FlowTicket Tickets Table
    Tickets Table //
    2024-11-15

Redmine features and specs

  • Open Source
    Redmine is an open-source project management tool, meaning it's free to use and customize, providing flexibility and cost savings.
  • Cross-Platform
    Redmine is web-based and can be accessed from any platform with a web browser, including Windows, Mac, and Linux.
  • Plugin Support
    Redmine supports a wide range of plugins, allowing users to extend its functionality to meet their specific needs.
  • Multi-language Support
    Redmine is available in multiple languages, making it accessible to a global user base.
  • Customizable Workflows
    Redmine allows users to create and customize workflows, making it adaptable for different types of projects and industries.
  • Role-based Access Control
    Redmine offers robust role-based access control, enabling administrators to define specific permissions for different user roles.
  • Integrated Issue Tracking
    Redmine has a powerful issue tracking system, which can be integrated with other project management features like Gantt charts and calendars.
  • Time Tracking
    Redmine includes time tracking capabilities, enabling users to log time spent on tasks and generate detailed time reports.

Possible disadvantages of Redmine

  • Complex Setup
    Setting up Redmine can be complicated, as it requires configuring a web server, database, and other dependencies.
  • Outdated Interface
    The user interface of Redmine may seem outdated compared to more modern project management tools, which can affect user experience.
  • Performance Issues
    Large projects with many issues and users can lead to performance issues, including slower load times and server strain.
  • Limited Documentation
    While there is documentation available, it can be sparse and sometimes lacking in detail, making it difficult for new users to find help.
  • Learning Curve
    Redmine has a steep learning curve, and new users may require considerable time to become fully proficient with the tool.
  • Community Support
    While there is community support, it might not be as extensive or responsive as commercial project management solutions.
  • Limited Mobile Experience
    Redmine's user experience on mobile devices is limited, and there are no officially supported mobile apps.
  • Scalability Issues
    As projects scale, Redmine can face challenges in maintaining performance and usability, requiring additional optimization and management.

FlowTicket features and specs

  • Unlimited tickets and departments
    Unlimited tickets and departments
  • Categories
    Ticket categories
  • Custom email templates
    Custom email templates
  • Custom fields
    Custom fields
  • AI Editor
    AI Editor

Redmine videos

+ Add

Redmine Tutorial

More videos:

  • Review - OpenProject vs Redmine - Comparison
  • Review - Redmine Review

FlowTicket videos

No FlowTicket videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Redmine and FlowTicket)

Redmine

FlowTicket

Project Management
100 100%
Project Management
0% 0
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100
Task Management
100 100%
Task Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Redmine and FlowTicket

Redmine Reviews

50 Best Project Management Tools for 2019
Redmine is an open-source tool which works cross-platform along with multilanguage support. It gives registered users the ability to create and manage their own projects meaning once you have registered, you are allowed to create your own projects and get access to their features. Being a free downloadable software, it is definitely worth a try.
Source: www.proofhub.com
12 Best JIRA Alternatives in 2019
Redmine is another important JIRA open source alternative tool. The basic version of this tool is open-source, and it can work on any machine. It is one of the best jira competitors that supports Ruby, and could take more time for installation, but once installed it runs smoothly.
Source: www.guru99.com
29 Best Alternatives to Dapulse (Now Monday.com)
Redmine is a must-have tool for every project manager. As a project manager, you can use Redmine to keep every employee on track and give their peak performance, every time. Pricing: FREE TRIAL – Available FREE – Free
Source: www.proofhub.com

FlowTicket Reviews

We have no reviews of FlowTicket yet.
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Social recommendations and mentions

Based on our record, Redmine seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Redmine mentions (7)

  • Projectmanagement
    I’m using redmine. It comes with a learning curve, but has almost endless possibilities. Source: over 1 year ago
  • Basic ticketing system recommendations?
    Redmine. Its free and has nice features like LDAP authentication, import emails as tickets, etc. Source: about 2 years ago
  • MS Office 365 and Project Management
    Planner could work and integrate well with the O365 suite. We use Redmine. It’s low cost/free and is great for small or medium size projects. Source: almost 3 years ago
  • Professional Software Development at Zero Cost
    Redmine - Free, Open Source, Self-hosted. Provides issue management, source control integration, wiki, forums etc. - Source: dev.to / almost 3 years ago
  • Atlassian products have been down for 4 days
    No love for Redmine ? https://redmine.org * Ticket tracker. - Source: Hacker News / about 3 years ago
View more

FlowTicket mentions (0)

We have not tracked any mentions of FlowTicket yet. Tracking of FlowTicket recommendations started around Nov 2024.

What are some alternatives?

When comparing Redmine and FlowTicket, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

osTicket - osTicket is a widely-used open source support ticket system.

Basecamp - A simple and elegant project management system.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Teamwork - The Project Management App for Professionals. The most powerful and simple way to collaborate with your team.

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