Refiner is a user feedback & customer survey solution for data driven SaaS teams. Refiner helps you better understand who your users really are, what they need and how you can help them achieve their goals.

Profile your users, measure customer satisfaction (NPS + CSAT) or research what to build next. Our beautiful in-app survey widgets get you all the customer insights you need to grow your business.

Push survey responses in real time to the tools you already use with Segment or Zapier. Update your customer database with webhooks or analyze all data with good old Excel. Refiner is not another data silo.

Viima's simple, yet incredibly powerful Agile Innovation Platform is the most widely used and highest rated idea management software in the world. With Viima, you can effortlessly collect ideas from different stakeholders and manage them all the way through to innovations. Viima's uniquely flexible, yet robust approach allows organizations to configure the tool to match their brand and processes, and provides users with an extremely engaging user experience.

And, you can get started in minutes, completely free of charge.

It's Best For: Organizations that are looking to deliver measurable results with innovation and create a company culture focused on innovation and continuous improvement. Ideal for medium and large organizations.

With Viima you can: * Collect ideas from your employees, customers, and other stakeholders. * Prioritise ideas and pick the right ones to progress. * Develop and refine ideas together with your team. * Analyse your innovation process to find and eliminate bottlenecks.

Viima is already used by more than 20 000 organizations around the world.