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RelateIQ VS Zendesk Support

Compare RelateIQ VS Zendesk Support and see what are their differences

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RelateIQ logo RelateIQ

RelateIQ is the intelligent customer relationship management solution for small teams and growing businesses. Try it for free.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • RelateIQ Landing page
    Landing page //
    2023-10-19

  www.relateiq.comSoftware by RelateIQ

Not present

RelateIQ videos

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RelateIQ - Richard Doyle Startup Demo at SVNewTech

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to RelateIQ and Zendesk Support)

RelateIQ

Zendesk Support

CRM
32 32%
CRM
68% 68
Customer Support
0 0%
Customer Support
100% 100
Sales
100 100%
Sales
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare RelateIQ and Zendesk Support

RelateIQ Reviews

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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing RelateIQ and Zendesk Support, you can also consider the following products

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Contactually - Contactually is a web-based CRM tool that will help maximize your network ROI, get more referrals & gain more repeat business. Start your free trial today!

Zoho Desk - Industry's first context-aware Helpdesk Software

Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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