Software Alternatives, Accelerators & Startups

Remote Utilities VS LiveChat

Compare Remote Utilities VS LiveChat and see what are their differences

Remote Utilities logo Remote Utilities

Access remote PCs and provide remote customer support with ease.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • Remote Utilities Landing page
    Landing page //
    2023-09-25
  • LiveChat Landing page
    Landing page //
    2023-06-16

Remote Utilities

$ Details
freemium $99.0 / One-off (Starter license includes 20 remote endpoints)
Platforms
Windows MacOS Linux iOS Android
Release Date
-

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

Remote Utilities features and specs

  • Remote access over LAN - Directly connect to a remote PC using its IP address or DNS name.: Yes
  • Remote access over the Internet - Bypass firewalls using our built-in and free cloud service.: Yes
  • Unattended access - Deploy the Host module for 24/7 access to remote PCs.: Yes
  • Attended access - Provide ad hoc remote support over the Internet using the Agent module.: Yes
  • Self-hosted server - Route all remote connections through your own intermediary server.: Yes
  • Address books and folders - Better organize your remote connections.: Yes
  • Active Directory integration - Auto-shows tree when Viewer is installed in a domain and supports adding more domain controllers.: Yes
  • Mobile support - Access your remote computers from iOS and Android devices.: Yes
  • Control remote desktop, mouse pointer, and send keystrokes.: Yes
  • Transfer files between computers through an encrypted channel.: Yes
  • Power control - Shut down, restart, lock the remote PC, or turn on/off the remote monitor.: Yes
  • Terminal - Gain full access to the command line on the remote computer.: Yes
  • Task manager - View processes, windows, services, and users on the remote computer.: Yes
  • Remote registry - Edit as if using Windows regedit.exe utility.: Yes
  • Execute applications on the remote PC by sending a command from the local PC.: Yes

LiveChat features and specs

No features have been listed yet.

Remote Utilities videos

Remote Utilities licensing explained

More videos:

  • Review - Remote Utilities Overview - Remote Desktop Software

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to Remote Utilities and LiveChat)
Remote Desktop
100 100%
0% 0
Customer Support
0 0%
100% 100
Remote PC Access
100 100%
0% 0
Live Chat
0 0%
100% 100

Questions and Answers

As answered by people managing Remote Utilities and LiveChat.

What makes your product unique?

Remote Utilities's answer

Remote Utilities stands out due to its comprehensive cross-platform support, allowing secure and versatile remote connections between Windows, macOS, and Linux, and its ability to offer both unattended and attended access, coupled with a robust set of features for management, customization, and deployment, all while maintaining stringent security protocols.

Why should a person choose your product over its competitors?

Remote Utilities's answer

A person should choose Remote Utilities over its competitors because it offers advanced, customizable, and secure remote access capabilities across multiple platforms, providing both attended and unattended access solutions, along with a self-hosted server option for enhanced data control and security, all at competitive pricing with a free option available.

How would you describe your primary audience?

Remote Utilities's answer

Our primary audience is IT professionals and helpdesk providers seeking versatile, secure, and efficient remote access solutions, along with businesses of all sizes requiring remote work capabilities and individuals needing reliable remote access to personal computers.

What's the story behind your product?

Remote Utilities's answer

Remote Utilities was developed to address the growing needs for high-quality remote access software that provides robust functionality, secure connectivity, and the flexibility to adapt to various use cases, allowing businesses, IT professionals, and individual users to manage remote computers efficiently and solve problems from any location.

Which are the primary technologies used for building your product?

Remote Utilities's answer

Remote Utilities primarily utilizes advanced networking and screen sharing technologies, coupled with secure encryption methods, to ensure robust and secure connections, enabling users to access and control remote systems seamlessly, irrespective of the operating system used.

Who are some of the biggest customers of your product?

Remote Utilities's answer

Some of our customers include: - P&G - Petrobras - Lockheed Martin - Herbalife

User comments

Share your experience with using Remote Utilities and LiveChat. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Remote Utilities and LiveChat

Remote Utilities Reviews

Best remote desktop software of 2021: Paid and free choices for businesses
If you’re looking for an affordable remote access program without ongoing fees, Remote Utilities for Windows could be for you. It comes with a range of impressive features, including file transfer, video calls, and session recording. A free technician license allows you to access up to 10 remote computers. An enterprise-level site-wide license supports unlimited users.

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Remote Utilities mentions (0)

We have not tracked any mentions of Remote Utilities yet. Tracking of Remote Utilities recommendations started around Mar 2021.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 3 years ago

What are some alternatives?

When comparing Remote Utilities and LiveChat, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LogMeIn - LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

join.me - Instant screen sharing. Instant Aha!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!