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Request Tracker VS RescueTime

Compare Request Tracker VS RescueTime and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Request Tracker logo Request Tracker

open-source enterprise grade issue and ticket tracking system

RescueTime logo RescueTime

Time management software that shows you how you spend your time & provides tools to help you be more productive.
  • Request Tracker Landing page
    Landing page //
    2023-07-30
  • RescueTime Landing page
    Landing page //
    2023-10-17

Request Tracker videos

+ Add

Introduction to Request Tracker (RT)

More videos:

  • Review - Deploying Request Tracker

RescueTime videos

+ Add

3 months with RescueTime: full review

More videos:

  • Review - RescueTime - Your Time Management Snitch and Productivity Pal

Category Popularity

0-100% (relative to Request Tracker and RescueTime)

Request Tracker

RescueTime

Customer Support
100 100%
Customer Support
0% 0
Time Tracking
0 0%
Time Tracking
100% 100
Help Desk
100 100%
Help Desk
0% 0
Invoicing
0 0%
Invoicing
100% 100

User comments

Share your experience with using Request Tracker and RescueTime. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Request Tracker and RescueTime

Request Tracker Reviews

We have no reviews of Request Tracker yet.
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RescueTime Reviews

20 Employee Monitoring Software [2022 Updated List]
RescueTime keeps employees focused on completing tasks by blocking distracting websites and apps. Managers can access the recorded productivity data of individuals and entire teams. They can also filter reports based on the time spent on a specific website, task, and application.
Source: traqq.com
The 5 best time tracking apps of 2022
RescueTime is an automatic time tracking app with a version for just about every platform you could want. To start using RescueTime, first install a small monitoring app on your computer. This software works in the background to observe your computer usage and powers the RescueTime Assistant, "a digital wellness coach."
Source: zapier.com
Top 8 Time Management Apps for College Students
RescueTime application fully corresponds to its title. It offers three options: for your browser, desktop, and cellphone. However, we would recommend you to install all three of them for a better effect.
Source: izismile.com

Social recommendations and mentions

Based on our record, Request Tracker seems to be a lot more popular than RescueTime. While we know about 22 links to Request Tracker, we've tracked only 1 mention of RescueTime. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Request Tracker mentions (22)

  • I don't want to fill out your contact form
    > Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / about 2 months ago
  • Ask HN: Helpdesk/ticketing software for small SaaS company
    At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 10 months ago
  • Shelf – open-source asset management software
    Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 12 months ago
  • Ticketing Systems
    I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: about 1 year ago
  • Open source employee management and help ticket system?
    We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: about 1 year ago
View more

RescueTime mentions (1)

  • Ask HN: Increasing Deep Work Tolerance
    2. It automatically tracks deep work, so I can see daily and week over week improvement. [1] https://rescuetime.com. - Source: Hacker News / about 2 years ago

What are some alternatives?

When comparing Request Tracker and RescueTime, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.

Zammad - The Zammad - Help Desk and Ticket System - Community Page

Harvest - Simple time tracking, fast online invoicing, and powerful reporting software. Simplify employee timesheets and billing. Get started for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

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