Software Alternatives, Accelerators & Startups

Retrium VS NICE inContact

Compare Retrium VS NICE inContact and see what are their differences

Retrium logo Retrium

Sprint retrospectives made easy and effective for distributed scrum teams.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Retrium Landing page
    Landing page //
    2021-09-20
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Retrium videos

Retrium - A Brief Product Tour

More videos:

  • Review - Retrium for Agile Retrospectives
  • Review - Retrium

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Retrium and NICE inContact)
Project Retrospectives
100 100%
0% 0
Communication
0 0%
100% 100
Agile Project Management
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Retrium and NICE inContact

Retrium Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Retrium and NICE inContact, you can also consider the following products

Xmind - Xmind is a brainstorming and mind mapping application.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FeatureMap - FeatureMap story mapping, simple and effective realtime collaboration and collective intelligence tool.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.