Reveal.js Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Reveal.js mentions (42)

• My Rules for Being a Tech Speaker

  There are a few GitHub repositories on my account where you can find some of my presentations, created with reveal.js, a framework for creating presentations using HTML and Markdown. - Source: dev.to / almost 4 years ago

• Which software do you use to create presentations using Vim that is superior to existing ones?

  I did not come about trying it out yet but Reveal.js looks very interesting to me and I think I will use it once I find the time to learn it... Source: 7 months ago

• Anyone can recommend a great presentation software?

  I think I'm not in the same ballpark but I really really liked reveal.js. Source: 8 months ago

• I hacked macOS CVE-2022-32947

  It's reveal.js for those unfamiliar https://revealjs.com/. - Source: Hacker News / 9 months ago

• Which note taking app for a Luhmann Zettlekasten

  I've not tried it myself or seen an example, but given the structure, it would seem like Reveal.js might give you the the sort of functionality you're looking for while having many other affordances one might look for in a digital and/or online zettelkasten. Source: 10 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago